Avantus · 23 hours ago
Information Technology Specialist
San Diego, CA
Full-time
Onsite
Mid Level
$123K/yr - $123K/yr
3+ years expAvantus develops and operates utility-scale clean energy projects across California and the Desert Southwest. The IT Specialist will improve and maintain IT Service Delivery solutions while providing support for hardware, software, and enterprise application issues, working closely with the IT team and external vendors.
CreditFinancial Services
Responsibilities
Support the San Diego office onsite to make changes to physical infrastructure or address user uses, working with minimal supervision
Provide first-layer support for IT tickets in a timely, professional, and properly prioritized manner. Escalating IT tickets in a timely manner when necessary
Troubleshoot and support hardware, software, and enterprise application issues
Work with external vendors to coordinate the delivery and return of IT assets
Utilize MDM (mobile device management), ticketing, and asset management platforms to troubleshoot and track IT inventory
Propose and drive iterative improvements to IT systems and processes under the supervision of department leadership
Support and help drive IT initiatives including implementations and evaluations of programs and processes. Provide project management oversight for initiatives that you are directly responsible for delivering
Maintain updated IT documentation both internally to the IT team and on the company intranet for end users
Adhere to responsible change management, documentation, and business continuity best-practice and process in coordination with and in support of all team members
Maintain updated project trackers, reports, or dashboards as helpful and efficient to support IT projects and initiatives
Work collaboratively with other IT team members, internal Avantus resources and stakeholders, and external IT solutions partners as one team to solve problems and develop solutions in support of our team and our business
Qualification
Required
Service oriented, collaborative, and client-success mindset first and foremost
Security mindset and dedication to best-practice and continual improvement
Strong communication skills, attention to detail, and ability to self-organize
Experience in troubleshooting techniques (including finding the root cause) and ticket triage
Demonstrated ability to work directly with stakeholders across different business units to resolve and/or escalate support issues
Proactive approach to driving projects and tickets to completion
Knowledge of basic enterprise applications and operating systems including Windows, Mac OS, and iOS
Experience managing enterprise-level cloud applications such as ERP, advanced document management systems or similar, password management, data analytics
Experience administering and supporting a wide variety of cloud and desktop apps enabled for the enterprise
Experience with cloud infrastructure (i.e. Azure AD, MS 365, Google Workspace)
Preferred
3-4 years minimum experience with Avantus core IT Infrastructure such as Microsoft Endpoint Manager/Intune, JAMF, Entra/Azure AD, Microsoft Office, Exchange and MS365, Zoom, Slack, Freshservice, and Salesforce
Experience or familiarity with IT and InfoSec industry-standard compliance frameworks
Familiarity with PowerShell
Demonstrated ability to present and clearly explain project or plan-of-action proposals in a group setting and document them thoroughly in a change management process
Explicit experience specifically with Entra/Azure AD and MS 365 cloud infrastructure
Industry standard ITSM, Networking, Application, or Security certifications are a strong plus. The following are not specific requirements but would be indicators of proven expertise
IT Service Management – ITIL, CompTIA, or equivalent
Networking – Cisco or equivalent
Microsoft – Microsoft specific systems administration, Azure, and or 365 certifications
Benefits
401(k) matching
Comprehensive medical and dental plan options
Flexible PTO
Company
Avantus
Avantus develops, owns, and operates utility-scale clean energy projects across California and the Desert Southwest.
51-200 employees
H1B Sponsorship
Avantus has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (4)
Funding
Current Stage
Growth StageLeadership Team
Tom Buttgenbach, Ph.D.
Founder & CEO
Stephanie Perry
Chief Operating Officer
Recent News
2025-05-28
Company data provided by crunchbase