Anthropic · 2 weeks ago
Product Lead, Consumer
New York, NY
Full-time
Hybrid
Senior Level, Lead/Staff
$385K/yr - $460K/yr
10+ years expAnthropic is a public benefit corporation dedicated to creating reliable and beneficial AI systems. As the Head of Consumer Product, you will lead the vision for consumer experiences with AI, focusing on user engagement and product excellence while collaborating with various teams to ensure the product meets user needs and expectations.
Artificial Intelligence (AI)Foundational AIGenerative AIInformation TechnologyMachine Learning
Responsibilities
Own the complete vision for how consumers experience Claude—from core chat interactions to new modalities, features, and form factors that make AI useful across every context of daily life
Deeply understand what drives people to try, love, and recommend Claude
Build feedback systems that surface user needs, identify friction, and inform product priorities
Drive sustainable growth through product excellence
Ship experiences that feel considered: intuitive interactions, thoughtful defaults, and capabilities that surprise and delight
Obsess over the details that create products people love—onboarding flows, error states, performance, and polish
Partner with engineering and design on products serving millions of daily users
Navigate the unique challenges of consumer AI: managing user expectations, building trust, ensuring safety, and creating experiences that work for everyone from students to professionals to casual users
Work closely with research to identify which model capabilities will most delight users
Partner with trust & safety to build products that are both capable and responsible
Collaborate with marketing and communications to tell Claude's story authentically
Qualification
Required
10+ years of progressive experience in product management, including at least 5 years in senior roles leading consumer products
Track record of building consumer products with millions of users that people genuinely love
Appreciation for the responsibility that comes with building AI products people rely on daily
Deep experience with consumer growth, retention, and engagement and opinions about what metrics actually matter
Strong design sensibility and experience partnering closely with design teams on consumer experiences
Experience building products where user trust and safety are core to the value proposition
Experience with AI or ML-powered products and a perspective on how AI will change consumer software
Demonstrated success building and leading high-performing product teams
Comfort with ambiguity and the ability to define product direction in a fast-moving, novel space
User-obsessed mindset with a habit of talking to users directly and frequently
Experience across multiple platforms (web, mobile, desktop) and an understanding of how context shapes product design
We require at least a Bachelor's degree in a related field or equivalent experience
Benefits
Competitive compensation and benefits
Optional equity donation matching
Generous vacation and parental leave
Flexible working hours
A lovely office space in which to collaborate with colleagues
Company
Anthropic
Anthropic is an AI research company that focuses on the safety and alignment of AI systems with human values.
501-1000 employees
H1B Sponsorship
Anthropic has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (13)
2023 (3)
2022 (4)
2021 (1)
Funding
Current Stage
Late StageTotal Funding
$33.74BKey Investors
Lightspeed Venture PartnersGoogleAmazon
2025-09-02Series F· $13B
2025-05-16Debt Financing· $2.5B
2025-03-03Series E· $3.5B
Leadership Team
Dario Amodei
Co-Founder and CEO
Daniela Amodei
President and co-founder
Recent News
2026-01-25
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2026-01-25
2026-01-25
Company data provided by crunchbase