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Thomson Reuters · 1 day ago

Implementation Consultant, Legal AI Solutions

Eagan, MN

Full-time

Hybrid

Mid Level

$72K/yr - $134K/yr

3+ years exp

Thomson Reuters is a global leader in providing trusted content and technology solutions. They are seeking an Implementation Consultant for Legal AI Solutions to advise and configure AI-powered legal solutions, working closely with corporate legal departments to enhance their operations and maximize the value of AI.

AdviceAnalyticsFinancial ServicesManagement ConsultingProfessional ServicesRisk ManagementSoftware

H1B Sponsor Likely

Hiring Manager

Danet Tuohy

Responsibilities

Client Discovery & Solution Design

Collaborate with legal operations teams to identify pain points and opportunities for AI integration

Translate client goals into actionable implementation plans using CoCounsel’s capabilities

Design user journeys and workflows aligned with legal best practices and AI-enhanced processes

Project Management & Delivery

Gather architecture, functional, and design requirements

Produce accurate project costing and Statements of Work (SoWs)

Configure client instances and manage end-to-end solution delivery

Conduct regular progress meetings and manage client expectations

Client Enablement & Training

Deliver tailored onboarding and training sessions focused on AI use cases

Provide ongoing support and guidance to ensure successful adoption

Create and maintain documentation and knowledge base articles

Cross-Functional Collaboration

Partner with Customer Success, Support, and Sales to ensure client satisfaction and retention

Participate in product demonstrations and feedback loops to inform product development

Qualification

Legal tech fluencyAI-powered tools experienceEnterprise software implementationClient trainingProject managementSaaS troubleshootingLegal researchContract analysisCompliance knowledgeCommunication

Required

3–5 years of enterprise software implementation experience, preferably in legal tech or AI solutions

Strong understanding of corporate legal department operations, including common challenges in compliance, contract lifecycle management, and legal research

Experience with AI-powered tools such as CoCounsel, Westlaw, Practical Law, or similar platforms

Excellent communication skills, with the ability to explain technical concepts to legal professionals

Proven ability to manage multiple client accounts and deliver high-quality consulting services

Familiarity with SaaS troubleshooting, browser settings, and web application performance

A passion for legal innovation and emerging technologies

Benefits

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.

Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.

Health, dental, vision, disability, and life insurance programs

Competitive 401k plan with company match

Competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave

Optional hospital, accident and sickness insurance paid 100% by the employee

Optional life and AD&D insurance paid 100% by the employee

Flexible Spending and Health Savings Accounts

Fitness reimbursement

Access to Employee Assistance Program

Group Legal Identity Theft Protection benefit paid 100% by employee

Access to 529 Plan

Commuter benefits

Adoption & Surrogacy Assistance

Tuition Reimbursement

Access to Employee Stock Purchase Plan

Company

Thomson Reuters

Glassdoor3.0

Thomson Reuters delivers critical information from the financial, legal, accounting, intellectual property, science, and media markets.

Founded in 2008

Toronto, Ontario, CAN

10001+ employees

http://thomsonreuters.com

H1B Sponsorship

Thomson Reuters has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (13)

2024 (12)

2023 (5)