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Kodiak Gas Services · 1 day ago

Inside Sales Representative, Entry

Carlsbad, NM

Full-time

Onsite

Entry Level

2+ years exp

Kodiak Gas Services is focused on attracting and retaining premier talent to provide industry-leading service. The Inside Sales Representative is responsible for handling parts sales, delivering exceptional customer service, and collaborating with various teams to ensure customer satisfaction and revenue growth.

EnergyOil and GasService Industry

Responsibilities

Respond promptly and professionally to customer parts inquiries and requests from Account Managers

Accurately process orders, create quotes, and ensure timely communication with customers

Develop and maintain customer accounts, promoting repeat business and addressing customers promptly

Actively participate in the Company’s safety programs and follow safety protocols

Enter customer orders and update as needed, coordinating with Supply Chain to meet delivery and packing requirements

Ensure timely updates on order status and proactively resolve issues with pricing, order fulfillment, or customer concerns

Monitor market trends and customers’ needs to recommend product alternatives that offer cost savings or better delivery options

Assist customers in identifying correct parts and provide technical support as needed

Communicate competitive market insights and customer feedback to management for strategic decision-making

Collaborate with leadership to develop and implement new sales strategies aimed at improving customer service and increasing parts sales

Qualification

Sales experienceCustomer service skillsERP systemsNatural gas engines knowledgeMicrosoft Office proficiencyTechnical information interpretationFinancial literacyProblem-solving skillsAttention to detail