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Asure Software · 18 hours ago

HR Consultant - Seattle, WA

Seattle, WA

Full-time

Hybrid

Mid, Senior Level

$85K/yr - $100K/yr

5+ years exp

Asure Software is a leading provider of Human Capital Management (HCM) solutions, helping businesses enhance their human capital. The HR Consultant will maintain client relationships, provide strategic guidance, and ensure compliance with HR functions while promoting Asure's services.

Human ResourcesSaaSSchedulingSoftware

Responsibilities

Manages the HR function for clients maintaining the parameters of the contract

Provides strategic guidance to clients via virtual meetings and occasionally visits in person to ensure client satisfaction and retention

Establishes and drives human resource priorities; ensures key HR issues are addressed

Interfaces with clients to understand their overall objectives and requirements

For each client, prepares and maintains a plan to identify short- and long-term goals and how to meet them within Asure’s scope of service

Reports progress on these goals to the client on a weekly basis

Identifies compliance requirements affecting Human Resource functions and, working with the HR Consulting team, ensures policies, procedures, and reporting systems are in place

Serves as primary point of contact for contract renewal and fulfillment issues

Creates and conducts training on HR topics for clients

Proactively promotes Asure services and offers appropriate additional services as needed such as Asure payroll, benefits and payroll administration and COBRA

Attends client management meetings virtually on a consistent basis

Organizes and performs client on-site HR functions (e.g., training, investigations, and new employee orientations) and addresses immediate needs while on-site (client may chose virtual)

Establishes solid relationships with key contacts and managers at each client and proactively create a strategic HR plan

Oversee recruitment efforts such as ad creation, placement, creating compliant questions and working with outside recruitment agencies

Develops and maintains subject matter expertise in functional human resources topics

Contributes proactively to Asure process improvement

Communicates and works effectively with the HR Consulting team to keep everyone abreast of clients’ HR and other internal issues

Communicates and works effectively with other ASURE staff members as needed

Effectively and completely records and tracks documents, client activities, contacts, and deadlines such that other ASURE employees can locate and comprehend client incidents and issues

Ensures documentation serves two requirements: 1) services clients, and 2) accurately documents ASURE involvement

Acts as the main point of contact for client employee relations issues ensuring compliance with local, state and federal laws

Utilize HRIS system for HR functions as directed by the client

Performs other duties as assigned to support overall Asure client needs

Qualification

Human Resource CertificationEmployment Law KnowledgeClient Management SkillsHRIS System UtilizationWorkplace InvestigationsTraining DevelopmentBilingual English/SpanishComputer LiteracyCommunicationTeam CollaborationOrganizational Skills

Required

Bachelor's Degree (B.A.) from four-year college or university, and five or more years of human resources experience and/or training; or equivalent combination of education and experience

Professional Human Resource Certification (PHR or SPHR) or other HR certification required

Excellent and detailed knowledge of local, state, and federal employment law and accepted human resources practices. Ability to research human resources issues to answer client questions

Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret and apply a wide variety of technical information and to deal with multiple abstract and concrete variables

Ability to take a client relationship approach to client interactions and to focus on maintaining and expanding client involvement within Asure's scope of service

Ability to respond professionally to a wide variety of human resource inquires and situations that may arise in the client setting while quickly adapting to a variety of client styles and cultures

Initiative, good judgment, and a high standard of professional business ethics. Professional manner required in appearance, speech, and presentation of self and developed materials

Ability to maintain highly confidential information received from clients and Asure

Excellent client management skills. Ability to balance the management of client expectations with the provision of excellent and timely customer service

Excellent communication skills (written, oral, and presentation) with the ability to adapt communications to instruct and/or persuade

Ability to work as part of a team, by contributing and accepting assistance when needed

Ability to effectively document client interactions

Ability to handle frequent interruptions from clients and co-workers

Highly organized, exercising independent judgment and discretion. Ability to work independently with a minimum level of supervision

Computer literacy, excellent MS Office Skills, SalesForce, Teams, RingCentral, salary bench marking technology and close attention to detail

Experience with workplace investigations, employee relations, training and creating HR policies and procedures

Ability to travel locally to clients for on-site engagements and meetings