Essen Health Care · 1 month ago
Associate Director of Operations
US-NY-Bronx
Full-time
Onsite
Lead/Staff, Director/Executive
$70K/yr - $85K/yr
5+ years expEssen Health Care is the largest privately held multispecialty medical group in the Bronx, providing high-quality medical care to vulnerable residents of New York State. The Associate Director of Operations for Outpatient Services will manage operational and strategic functions, ensuring efficient service delivery and enhancing patient satisfaction.
Health CareMedical
Responsibilities
Oversee the daily operations of outpatient clinics or facilities
Ensure the delivery of high-quality healthcare services to patients while maintaining operational efficiency
Develop and implement operational strategies to streamline processes and improve service delivery
Coordinate with clinical and administrative teams to ensure seamless care transitions for patients
Supervise and mentor outpatient clinic staff, including clinical and non-clinical personnel
Conduct performance evaluations, provide coaching, and facilitate professional development opportunities for team members
Ensure staffing levels are adequate for the patient volume and adjust staffing as needed
Monitor patient experience metrics and identify areas for improvement in the care process
Work with clinical leadership to ensure patient-centered care and enhance satisfaction through quality service delivery
Address patient concerns or complaints promptly, ensuring positive resolution and continuous improvement in service quality
Develop and manage the outpatient service budget, ensuring efficient use of resources and cost control
Analyze financial data to track the performance of outpatient services, including revenue generation and expenses
Implement strategies to optimize operational costs while maintaining high standards of care
Ensure outpatient services comply with all relevant healthcare regulations, accreditation standards, and organizational policies
Lead quality improvement initiatives to enhance operational performance and patient care outcomes
Monitor and ensure adherence to health and safety protocols, including infection control measures
Collaborate with senior leadership to develop long-term strategic goals for outpatient services
Identify growth opportunities, such as service expansions, new programs, or partnerships
Analyze data to assess service needs, trends, and patient demand to inform strategic planning
Act as a liaison between outpatient clinics and other healthcare departments within the organization
Foster positive relationships with key stakeholders, including physicians, nurses, administrative staff, and external partners
Communicate effectively with all team members, providing clear directives and support
Work with IT and other departments to integrate healthcare technology and improve clinic operations
Ensure proper utilization of Electronic Health Records (EHR) systems to improve clinical workflows and data management
Qualification
Required
Bachelor's degree in Healthcare Administration, Business Administration, or related field (required)
Minimum of 5-7 years of experience in healthcare operations, preferably in outpatient services
At least 2-3 years of experience in a leadership or supervisory role
Strong leadership, team-building, and staff management skills
Excellent communication and interpersonal skills
In-depth knowledge of healthcare regulations, compliance standards, and best practices
Strong problem-solving, analytical, and decision-making abilities
Ability to manage budgets, financial reports, and resource allocation
Experience with Electronic Health Records (EHR) and healthcare management software
Preferred
Master's degree in Healthcare Administration, Business, or related field (preferred)
Company
Essen Health Care
Essen Health Care is a premiere healthcare network in New York with over 400 providers across Manhattan, Bronx, Queens, Staten Island, Long Island and Westchester County.
501-1000 employees
H1B Sponsorship
Essen Health Care has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (34)
2023 (12)
2022 (12)
2021 (49)
2020 (25)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kain Capital
2024-04-30Private Equity
Leadership Team
Durga Dhanikonda
Chief Information Security & Technology Officer (CISO & CTO)
Ranjan Munjal
Chief Financial Officer
Recent News
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