United Automobile Insurance Company · 3 weeks ago
Claims Clerk - Personal Injury Protection
United States
Full-time
Remote
New Grad, Entry LevelUnited Automobile Insurance Company is an established organization looking for a Claims Clerk for the PIP team to support Claims Adjusters with clerical functions. The role involves maintaining data, adhering to compliance requirements, and performing various administrative tasks to ensure efficient claims processing.
Auto InsuranceAutomotiveInsurance
Responsibilities
Create and send claims-related letters or tasks abiding by strict timelines according to state-specific compliance requirements. Maintain all data-related fields up to date in the claims system
Maintain and manage data fields on additional vendors’ systems
Adhere to statutory regulations, HIPAA compliance, account protocols, and department policy and procedures
Respond to claim inquiries on behalf of the adjusters. Perform administrative tasks to support daily business operations
Maintain an organized filing system and database of documents within the claims system
Gather all necessary documents to respond to Subpoenas for records
Request claims checks in the system on behalf of the claims adjuster
Monitor and work the SBQ (System Backlog Queue) to support timely progression of PIP claims and prevent processing delays
Review, route, and update documents and tasks within Perceptive, maintaining proper indexing and claim file documentation
Generate, review, and distribute PEER Reports to support claim audits, compliance tracking, and operational reporting
Process and respond to PEER Requests, ensuring required documentation and information are provided within established timeframes
Handle the PIP Add-On Queue, accurately adding coverage, benefits, or related updates to existing PIP claims
Coordinate and schedule Examinations Under Oath (EUO), including communication with claimants, attorneys, and internal stakeholders
Respond to PIP-related inquiries from internal teams, providers, and external parties, escalating issues as appropriate
Maintain compliance with Florida PIP statutes and internal claims handling guidelines
Assist with any other administrative duties as required
Qualification
Required
High School Diploma required
Create and send claims-related letters or tasks abiding by strict timelines according to state-specific compliance requirements
Maintain all data-related fields up to date in the claims system
Maintain and manage data fields on additional vendors' systems
Adhere to statutory regulations, HIPAA compliance, account protocols, and department policy and procedures
Respond to claim inquiries on behalf of the adjusters
Perform administrative tasks to support daily business operations
Maintain an organized filing system and database of documents within the claims system
Gather all necessary documents to respond to Subpoenas for records
Request claims checks in the system on behalf of the claims adjuster
Monitor and work the SBQ (System Backlog Queue) to support timely progression of PIP claims and prevent processing delays
Review, route, and update documents and tasks within Perceptive, maintaining proper indexing and claim file documentation
Generate, review, and distribute PEER Reports to support claim audits, compliance tracking, and operational reporting
Process and respond to PEER Requests, ensuring required documentation and information are provided within established timeframes
Handle the PIP Add-On Queue, accurately adding coverage, benefits, or related updates to existing PIP claims
Coordinate and schedule Examinations Under Oath (EUO), including communication with claimants, attorneys, and internal stakeholders
Respond to PIP-related inquiries from internal teams, providers, and external parties, escalating issues as appropriate
Maintain compliance with Florida PIP statutes and internal claims handling guidelines
Assist with any other administrative duties as required
Preferred
Prior administrative experience preferred
Strong attention to detail and accuracy in document handling and data entry
Excellent communication skills, both written and verbal
Proficiency in using office software and database systems
Ability to multitask and prioritize work effectively in a fast-paced environment
Benefits
401(k) Retirement Savings Plan with employer match.
Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance
Paid Time Off, Holidays, and Leave programs.
Flexible spending accounts
Basic Life Insurance and Voluntary Life/ADD
Short Term and Long-Term Disability
Company
United Automobile Insurance Company
Provide a high quality and low cost insurance product to the non-standard automobile insurance market.
Founded in 1989
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$45MKey Investors
Victory Park Capital
2018-04-26Series Unknown· $45M
Leadership Team
Ivonne Mena Cossio, SHRM-CP
Chief Human Resources Officer
Jim Sutton
Chief Product Officer
Recent News
2025-08-26
2024-04-06
Company data provided by crunchbase