Universal Orlando Resort · 8 hours ago
Lead Technician, Facilities - Universal Kids Resort
Frisco, TX
Full-time
Onsite
Mid Level
3+ years expUniversal Orlando Resort is a leading entertainment destination, and they are seeking a Lead Technician for their Facilities team at Universal Kids Resort. The role involves directing and coordinating maintenance activities, overseeing work tasks, ensuring safety compliance, and providing training for team members.
Entertainment
Responsibilities
Plans and delegates work tasks including but not limited to masonry, tile, pavers, woodwork, scenic paint, crafts, signage, carpet, drywall, furniture, commercial hardware, cubicle partitions, restroom stall doors, painting, roofing, wood decking, framing, door hardware, etc. Delegates work assignments among qualified Team Members and third-party vendors. Communicates performance expectations to ensure proper completion of tasks. Communicates and coordinates with other departments or crafts as needed
Actively reinforces company safety guidelines and programs and reports non-compliance. Monitors Team Member productivity and work habits. Leads the work startup and stoppage and schedules breaks. Monitors care, condition, use and storage of tools, equipment and other UKR property. Maintains material inventories. Monitors compliance with department standards, driving policy, radio usage, and other Universal policies
Ensures proper completion of work orders and documentation, ensuring accurate data entry and standardization daily within Maximo. Ensures proper equipment, tools, and procedures are available for all work performed. Captures written behaviors using the Lead Observation-Report to support Facilities Management documentation and adherence to state requirements
Handles training of new Team Members and coordinates daily training needs. Provides training updates and follows up as necessary to ensure the completion of all proper documentation and adherence to Universal standards and procedures. Communicates resource needs and work plans to leadership for proper maintenance scheduling and support
Performs Technician job duties, as described and as necessary to ensure labor coverage with varying seasonal needs. Maintains and shares job knowledge and assists in developing Team Members. Demonstrates adaptability and the ability to acquire skills in additional disciplines that benefit from their technical expertise, supporting a broader range of operational and project needs
Communicates and coordinates across Technical Services and with Operations teams as needed to ensure a smooth operation and Guest safety. Assists with seasonal weather condition sustainment initiatives as directed
Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities
Perform other duties as assigned
Qualification
Required
Strong communication skills and ability to work in a team environment
High School Diploma or GED is required
3+ years of general carpentry and construction experience is required, experience within a seasonal/regional theme park is a plus; or equivalent combination of education and experience
Consistent attendance is a job requirement
Preferred
Previous facility maintenance experience is preferred
Benefits
Competitive compensation package
Company
Universal Orlando Resort
For years, we’ve been creating a legacy of unforgettable experiences for our Guests.
10001+ employees
H1B Sponsorship
Universal Orlando Resort has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (8)
2023 (5)
2022 (5)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Tracey Stockwell
CFO
Bobby B. Belzeski
Human Resources Business Partner
Company data provided by crunchbase