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Mental Health Systems · 7 hours ago

Program Manager

Fresno, CA

Full-time

Onsite

Entry, Mid Level

$104K/yr - $104K/yr

2+ years exp

Mental Health Systems is dedicated to improving lives through client-centered care and core values of People, Culture, and Growth. The Program Manager will oversee overall program management, ensuring quality care and compliance with contract outcomes while supervising clinical operations and staff.

AssociationHealth CareMental Health

Responsibilities

Oversee direct services, ensuring quality care, and highest professional standards

Supervise accurate data collection and reporting. Ensure peer review and monitoring of client charts

Ensure staff complete timely documentation and meet minimum requirements for direct client billable services as contractually required

Manage billing expectations and deliverables. Understand budget and review monthly operating statement to ensure financial integrity

Maintain positive morale and staff cohesion as evidenced by maintaining a cooperative attitude, flexibility, and effective communication and interpersonal skills

Respond quickly and appropriately to emergencies and crisis intervention

Timely recruitment and retention of qualified candidates. Provide regular supervision, consistent feedback, and ongoing support. Develop team comradery and excellent communication

Liaison with funder(s) and community meetings/committees

Maintain confidentiality of client’s care

Facilitate scheduled program meetings. Document agenda and attendance accordingly

Other relevant duties as assigned

Qualification

Master's degree in behavioral scienceBBS registrationLicenseSupervisory experienceMental health services experienceCultural competencyEHR software knowledgeBilingualMicrosoft Office knowledgeCPR certificationFirst aid certification

Required

Master's degree in a behavioral science and valid/current BBS registration or license (MFT, LCSW, LPCC) and two years of supervisory experience working in a treatment program or similar work setting required

Valid CA driver's license and current auto insurance per contract requirements required

Cultural competency understanding required

Preferred

Experience providing mental health and/or substance use disorder services preferred

Bilingual preferred

Knowledge of Microsoft Office and EHR software preferred

If substance use disorder program a negative tuberculosis test (TB) is conducted under licensed medical supervision within 45 working days of hire or within 5 workings days of employment and valid cardiopulmonary resuscitation (CPR) and first aid certification upon hire or within 90-days of employment