CPM Federal Credit Union ยท 4 weeks ago
Teller I, PT
CPM Federal Credit Union is dedicated to empowering its members and improving their financial well-being since 1955. They are seeking a part-time Teller who will provide exceptional service to members, perform basic teller transactions, and recommend suitable Credit Union products and services.
FinanceFinancial ServicesLending
Responsibilities
Deliver exceptional member service, ensuring their needs are met with utmost care
Perform basic teller transactions accurately and efficiently, such as accepting deposits, verifying cash and endorsements, cashing checks, and issuing official checks
Resolve member issues and concerns promptly and professionally, or direct them to the right staff for resolution, ensuring their satisfaction and providing high-quality service
Listen attentively to members, identify their financial requirements, and recommend suitable Credit Union products and services to support team sales objectives
Qualification
Required
High school diploma or equivalent
Strict adherence to CPM's policies, and federal regulations from NCUA and FFIEC, including GLB and BSA is required
Strong attention to detail and precision in financial transactions
Excellent interpersonal and communication skills for professional member service
Sales-oriented mindset, recognizing member needs and making suitable recommendations
Familiarity with banking policies, procedures, and compliance
Flexibility in working hours and adapting to changing staffing needs
Preferred
Prior teller or customer service experience
Benefits
Incentive Plan: Be rewarded for your successes with a competitive monthly incentive plan.
CPM Perks: Enjoy employee discounts, 401(k) match, educational assistance, ongoing professional development, and wellness programs.