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DermCare Management · 4 weeks ago

Assistant Office Manager (BSI San Francisco)

San Francisco, CA

Full-time

Onsite

Mid Level

$60K/yr - $80K/yr

3+ years exp

Dermcare Management LLC is seeking an Assistant Office Manager for their San Francisco dermatology practice. This role supports the Clinic Manager, leads front and back-office teams, ensures exceptional patient experience, and contributes to the clinic's operational efficiency, including overseeing the launch of a new membership program.

ConsultingHealth CareHospital

H1B Sponsor Likely

Responsibilities

Support the Office with administrative, compliance and operational needs

Front office duties include opening/closing duties, answering phones, assisting patients with checking in and out, verifying insurances and billing information, do cash counts and cash deposits

Keeping inventory of office supplies, products and injectables and ordering of supplies, as needed

Communicate with office leadership to provide administrative updates: acts as liaison between physicians, office administration, and other business departments

Tracking of employee schedules and performance; monitoring timesheets and payroll records

Create staffing schedules, effectively monitors workflow and work volume and re-allocates to meet regular and special scheduling requirements

Assist with OSHA, CLIA and other compliance needs

Oversees all front office functions

Resolve patient concerns promptly and professionally, escalating issues appropriately

Oversee front desk operations, including appointment scheduling, check-in/out, and patient communication

Maintain a clean, organized, and welcoming clinic environment

Maintain a regular, visible presence in each department, ensuring that the patient’s experience is positive

Taking medical histories, recording patients' chief complaint and documenting provider evaluation notes of visit in patients’ chart

Monitoring and documenting patient symptoms for physicians' review during clinical exams

Preparing patients for examination-Prepping exam rooms for clinical, surgical or cosmetic procedures and assisting providers during exams with patient care

Ensuring all consents are signed by the patient prior to provider performing any type of procedure

Pre and post photos to be taken and documentation to be listed in detail for any cosmetic procedure

Maintaining proper cleaning of medical instruments and sterilization

Reviewing office use medication and patient samples expiration dates

Properly disinfecting and restocking of medical supplies in patient exam rooms

Lead the rollout of the new Red-Light Therapy Membership Program in the San Francisco clinic

Actively promote, present, and close memberships, products, and cosmetic services

Meet monthly sales targets tied to membership conversions and cosmetic service revenue

Train and motivate staff to confidently discuss membership benefits and answer patient questions

Build excitement and awareness among patients through in-clinic promotion, follow-up outreach, and education

Partner with the marketing and leadership team to refine membership offerings and improve conversion rates

Coach and mentor team members to improve performance, professionalism, and service quality

Support employee evaluations and provide feedback to the Clinic Manager on performance and staffing needs

Qualification

Medical Assistant experienceAdministrative Assistant experienceElectronic Health RecordsCustomer Service skillsSales experienceMicrosoft OfficeTeam trainingVerbal communicationIndependent work

Required

Minimum of 3 years Administrative Assistant and/or Medical Front and Back office experience

Medical Assistant experience

Exceptional Customer Service skills

Ability to work independently, demonstrating sound judgement

HS diploma or GED

Preferred

Sales experience a plus but not required

Proficient in Microsoft Office and Electronic Health Records systems such as EMA

Skilled in verbal communications to clearly convey complex problems and proposals in both formal and informal situations

Able to work opening and/or closing shifts, Monday through Saturday, if needed

Company

DermCare Management

DermCare Management is a practice management company for seasoned dermatology professionals.

Founded in 2017

Hollywood, Florida, USA

1001-5000 employees

https://www.dermcaremgt.com

H1B Sponsorship

DermCare Management has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (5)

2024 (2)