PetSmart · 1 month ago
Manager, Site Merchandising
Phoenix, AZ
Full-time
Onsite
Mid, Senior Level
5+ years expPetSmart is a leading pet retail company focused on delivering a superior customer experience on their digital platforms. The Manager, Site Merchandising is responsible for creating category-specific e-commerce experiences, optimizing the shopping journey, and driving digital business performance through strategic leadership and team development.
E-CommercePetRetailRetail TechnologyTraining
Responsibilities
Develop annual & quarterly strategies in partnership with Merchandising and Marketing partners
Ensure alignment on priorities & adapt strategies based on real-time results
Drive visits, clarity, clicks, and conversions across the site
Lead internal search optimization & communicate needs for curated product listing pages
Identify opportunities for cross-merchandising and support basket-building efforts
Collaborate with the A/B testing team to implement and evaluate tests
Assess and elevate content strategies to drive conversion
Build strategy briefs & manage the planning process
Monitor KPIs, provide insights, and make recommendations for future actions
Collaborate with the Data & Analytics team to develop reporting mechanisms
Foster a culture of belonging and prioritize team performance
Advocate for team members’ growth through stretch projects and mentorship
Qualification
Required
Minimum 5-7 years of experience in Site Merchandising, Content Management and/or E-commerce
Must possess strong business and digital acumen
A team player with solid interpersonal and organizational skills, a collaborative mindset, and the ability to navigate and build trust in a complex organization
Excellent communicator in both oral and written settings and effectively communicates with senior-level business partners
Benefits
Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
"Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
"Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more
"Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education
Paid Volunteer Opportunities to spend time doing good for causes close to heart
Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more
Company
PetSmart
PetSmart is an e-commerce business that offers pet supplies, medications, grooming solutions, and adoption services.
10001+ employees
H1B Sponsorship
PetSmart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (36)
2024 (19)
2023 (33)
2022 (5)
2021 (3)
2020 (27)
Funding
Current Stage
Public CompanyTotal Funding
$2.71BKey Investors
Apollo
2025-08-08Debt Financing· $2.7B
2023-07-24Secondary Market
2014-11-18Acquired
Leadership Team
Ken Hicks
CEO
Alan Schnaid
EVP and Chief Financial Officer
Recent News
Canada NewsWire
2025-11-14
Company data provided by crunchbase