Experian · 16 hours ago
Technical Account Manager - Remote
United States
Full-time
Remote
Mid Level
$90K/yr - $156K/yr
4+ years expExperian is a global data and technology company that empowers opportunities for individuals and businesses. The Technical Account Manager role focuses on providing hands-on technical support and guidance to enterprise clients, ensuring they derive maximum value from Experian's products and services.
AnalyticsBig DataCyber SecurityFinTechFraud DetectionInformation Services
Responsibilities
Deliver hands-on technical support and guidance to enterprise clients, ensuring optimal product utilization and satisfaction
Act as a trusted advisor for enterprise accounts, focusing on operational and strategic needs
Fulfill temporary or project-based assignments for non-strategic clients as directed by the business
Provide back-up and support to Strategic TAMs when required
Understand and effectively communicate the Experian Product Suite (EPS) Roadmap, including upsell opportunities, client upgrades from Legacy to Connected platforms, and new feature adoption
Identify opportunities for product enhancements and relay client feedback to internal teams
Work closely with internal teams (Product, Engineering, Sales, Client Services) to resolve technical issues and ensure smooth client experiences
Participate in client discussions only when necessary to meet specific needs, this role does not include pre-sales or post-sales responsibilities unless explicitly required
Stay informed on Experian's evolving product offerings and industry trends to provide relevant insights to clients
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent experience
Minimum of 4 years of experience in solution consulting, business analysis, or a related field, emphasizing client-facing roles. Consulting practice creation or leadership experience
Expected travel 10% of the time for in-person meetings
Knowledge of software development, integration technologies, and system architecture, with the ability to solve complex technical challenges. Experience with SaaS, cloud, and web application design
Analytical experience with an ability to gather detail business requirements from diverse stakeholders
Experienced with SDLC and Agile project management methodologies and tools
Experience in credit services, banking/financial services, insurance, decision analytics, or consumer services
Active participation in meetings requires a visible camera to foster collaboration and engagement. Must be comfortable having their camera on for virtual meetings to facilitate dynamic discussions and strengthen team connections
Benefits
Competitive compensation and bonus plan
Full medical, dental, vision, and matching 401K
Flexible work environment (remote, hybrid, or in-office)
Generous time-off policies including vacation, sick leave, and volunteer time
Company
Experian
Experian is a data analytics and consumer credit reporting company.
10001+ employees
H1B Sponsorship
Experian has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (18)
2023 (9)
2022 (16)
2021 (19)
2020 (23)
Funding
Current Stage
Public CompanyTotal Funding
$1.31MKey Investors
Fair4All Finance
2025-11-25Grant· $1.31M
2006-10-11IPO
Leadership Team
Brian Cassin
Chief Executive Officer
Chris Fletcher
CPO / SVP Cloud & Decisioning Software
Recent News
2026-01-09
2026-01-08
Morningstar.com
2026-01-08
Company data provided by crunchbase