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Avance Care · 3 weeks ago

Senior Project Manager, Clinical Systems & Integrations - Hybrid

US-NC-Durham

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Avance Care is one of North Carolina’s largest and fastest-growing independent primary care networks. They are seeking a collaborative, detail-oriented Senior Project Manager, Clinical Systems & Integrations, to support efficient clinical and operational workflows by organizing cross-functional teams and leading Epic project management and optimization efforts.

Health CareMedical

Responsibilities

Collaborate with cross-functional teams to define integration requirements and develop comprehensive project plans for new clinic and service line implementations

Lead the integration of systems and technologies, ensuring alignment with organizational standards, objectives, and contractual commitments

Partner closely with marketing, IT, clinical/medical, finance, HR, compliance/legal, operations, and administrative teams to ensure all project tasks and deliverables are completed on time

Lead Epic project workgroups, new site and service line implementation meetings, and related multidisciplinary project meetings to meet established deadlines

Utilize data and analytics to assess the effectiveness of new service line implementations and strategic initiatives, providing actionable insights to support expansion efforts

Establish and manage key performance indicators (KPIs) and project management tools to ensure consistent communication, reporting, and milestone tracking

Prepare clear and concise reports and presentations highlighting project progress, outcomes, risks, and opportunities for improvement

Provide regular updates to senior leadership on project status, milestones, and strategic impact to ensure transparency and accountability

Coordinate project tasks across stakeholders, proactively identifying risks and developing mitigation and contingency plans to prevent delays

Facilitate post–go-live wrap-up and lessons-learned sessions; update project templates, tools, and resources accordingly

Leverage prior CRM experience to implement and maintain a robust customer relationship management platform that supports enterprise-wide visibility and reporting

Train internal teams on project management tools and best practices to support scalability and consistency across new site acquisitions, mergers, and service line initiatives

Provide project management support for additional enterprise initiatives as needed

Qualification

Epic experienceAmbulatory operations experienceProject management experiencePMP certificationLeanProcess improvementAnalytical mindsetStakeholder managementOrganizational skillsCommunication skillsLead cross-functional teams