Senior Director, Platform Product Management jobs in United States
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PagerDuty · 1 week ago

Senior Director, Platform Product Management

positionUnited States
timeFull-time
remoteRemote
seniorityDirector/Executive
money$200K/yr - $337K/yr
date6+ years exp

PagerDuty, Inc. is a global leader in digital operations management, and they are seeking a Senior Director, Platform Product Management to join their diverse, customer-focused team. In this pivotal role, you'll own the foundation of the PagerDuty Operations Cloud, guiding the platform strategy and execution to enhance application development and integration for customers and partners.

AnalyticsCloud ComputingInformation TechnologyIT ManagementSaaSSoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Guide product strategy, prioritization, and roadmap allocating resources strategically between innovation and sustaining existing products to optimize business outcomes for:
Core services: admin, authentication, security, notification, ingestion, app experience
Developer Experience: APIs & Integrations - docs & tools, strategic integrations
Infrastructure & Internal Tools: Internal admin tools, distribution channel enablement
Build shared services and components to be used by multiple teams to create leverage and accelerate application feature delivery velocity
Deliver APIs, developer tools and content to seamlessly onboard PagerDuty apps and professional services teams and customers onto the platform
Evolve our contextual data platform enabling scalable and secure ingestion and correlation of data across a vast number of sources to be consumed by and contributed to by our apps
Expand our integration ecosystem through internal development and partnerships across communications platforms, infrastructure, monitoring and observability, ITSM and IDPs and other developer tools
Partner with infrastructure and security teams to meet our reliability, scalability, and compliance objectives
Drive project prioritization based on customer value, compliance, developer velocity, cost control, and other business objectives across internal app teams, professional services, customers and 3rd-party partners
Foster a high-performing, product management team with diversity of experience and perspectives through coaching, empowerment, and accountability
Build trusted relationships with customers, partners, media and industry analysts such as Gartner, Forrester, IDC, representing PagerDuty as a thought leader

Qualification

Technical product managementAPI-first platform principlesIntegration architectureB2B enterprise SaaSDeveloper toolingCoaching high-performing teamsCollaboration skillsSelf-motivatedCommunication skillsProblem-solving skills

Required

6-10+ years in technical product management for a B2B enterprise SaaS company, preferably with platform experience (APIs, developer tooling, shared services, etc.)
Experience building, coaching and leading high-performing teams of 5+ PMs
Strong knowledge of integration architecture, patterns and platforms, understanding of cross-application business processes and flows, and knowledge of API best practices
Technical knowledge from academic background and/or work experience enabling you to partner with and be respected by experienced engineers
Ability to experiment with 3rd party APIs, designing APIs based on RESTful principles, and collaborating on integration solution design
Excellent collaboration skills with cross-functional teams that include engineering, product management, sales, and marketing
Ability write, speak, and think about complicated and highly technical problems with uncommon lucidity
Self-motivated user of AI tools for personal productivity and the craft of product with a bias towards scaling team output with technology rather than adding headcount

Preferred

Bachelors or Masters in Computer Science or technical field, MBA is a plus
Practical experience as a software developer is a big plus

Benefits

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity*
ESPP (Employee Stock Purchase Program)*
Retirement or pension plan*
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Company

PagerDuty

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PagerDuty is an operations performance platform that helps monitor IT infrastructure, detect issues, and resolve incidents.
dateFounded in 2009
location
San Francisco, California, USA
people-size1001-5000 employees
web-link
http://www.pagerduty.com

H1B Sponsorship

PagerDuty has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (7)
2023 (7)
2022 (12)
2021 (9)
2020 (3)

Funding

Current Stage
Public Company
Total Funding
$523.6M
Key Investors
AccelHarrison Metal
2023-10-10Post Ipo Debt· $350M
2019-04-10IPO
2018-09-06Series D· $90M

Leadership Team

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Jennifer Tejada
CEO
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Alex Solomon
CTO & Co-Founder
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Recent News

Accel
Accel Portfolio -PagerDuty.
2025-12-31
PagerDuty
Expanding PagerDuty with $10.7M new funding
2025-12-29
finsmes
PagerDuty Raises $10.7M in Series A Funding
2025-12-29
Company data provided by crunchbase