Administrative Support Coordinator (Administrative Support Coordinator II), College of Natural Sciences - Computer Science & Engineering jobs in United States
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California State University-San Bernardino · 20 hours ago

Administrative Support Coordinator (Administrative Support Coordinator II), College of Natural Sciences - Computer Science & Engineering

California State University-San Bernardino is seeking an Administrative Support Coordinator for the School of Computer Science and Engineering. The role involves coordinating clerical and administrative support functions, providing excellent customer service, and assisting with budgeting and class scheduling.

Higher EducationProfessional Services
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Responsibilities

Coordinate and maintain the daily operations of the School of Computer Science & Engineering office independently, ensuring smooth workflow and timely completion of University, College, and Department deadlines and demands
Provide excellent customer service to students, faculty, and other campus departments and colleges by applying comprehensive knowledge and interpretation of departmental and university policies, procedures, and practices
Answer phone calls and walk-in inquiries from faculty, staff and students with professionalism and mutual respect. Use judgment and discretion to troubleshoot most office administration problems
Provide information to students about procedures on various matters, such as change of grade forms, overload, class drop and add forms, etc
Schedule and coordinate detailed and complex meetings and events for the Director; prepare routine correspondence; attend meetings and accurately record minutes
Maintain office inventory and procure supplies, including educational materials, office supplies, and equipment, through requisitions or corporate card purchases; prepare disbursement documentation for business activities and events; and submit department duplication or printing requests
Act as a liaison between suppliers, vendors, and campus departments to coordinate purchases. Process other forms when required and obtain required signatures
Initiate work orders and coordinate requests for repairs and maintenance (such as lock changes and HVAC issues) to support a proper and safe work environment
Maintain accurate records of faculty offices, office hours, and class schedules; assist the Director in preparing course schedules; update scheduled course offerings in PeopleSoft with current instructor, time, and room information; monitor and process lecturer teaching appointments, generate contracts, and coordinate office space, keys, etc
Monitor faculty workload and enter additional assignments into PeopleSoft to accurately report workload for internal campus use and reporting to the Chancellor’s Office
Assist and coordinate faculty recruitments for tenure-track and lecturer positions; collect, review, and file all hiring documentation, including student and peer teaching assessments; and ensure that documentation is properly assigned to department employee files in compliance with university policies
Prepare appointment letters for faculty, teaching associates, and instructional student assistants via Common Human Resources System (CHRS)
Assist faculty with questions regarding submissions of travel requests and expense reports through Concur, including individual and group travel
Serve as the timekeeper and enter all faculty absences
Monitor and analyze department budgets and accounts including general, trust, auxiliary, and philanthropic funds
Submit transfer of expense requests and budget adjustments in accordance with established guidelines
Reconcile corporate card purchases monthly
Create reports and make recommendations to the Director regarding budget allocations based on historical data and analysis
Compile and submit reports requested by the College of Natural Science (CNS) Administrative Analyst/ Specialist (AAS) including account budget, projections and balances. Process disbursement (reimbursement) requests and account establishment agreements
Accurately monitor faculty professional development funds and expenses
Provide lead work direction and training to the department Administrative Support Coordinator and student assistant(s)
Other classification related duties as assigned

Qualification

University policies knowledgeOffice software proficiencyPeopleSoft experienceBudget analysis skillsReport writingInterpersonal skillsNegotiation skills

Required

High School diploma or its equivalent
Five years of progressively responsible experience in general office clerical or secretarial work or the equivalent
Comprehensive and detailed knowledge of the university infrastructure, policies, and procedures
Thorough mastery of English grammar, punctuation, and spelling
Expertise in using office software packages, technology, and systems
Ability to interpret and apply policies and procedures independently, and use judgment and discretion to act when precedents do not exist
Ability to troubleshoot most office administration problems and respond to all inquiries and requests related to work area
Ability to understand problems from a broader perspective and anticipate the impact of office administration problems and solutions on other areas
Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions
Ability to perform business math, analyze budgetary data, and make accurate projections requiring some inference
Ability to effectively write and present own reports
Ability to effectively handle interpersonal interactions at all levels and handle highly sensitive interpersonal situations
Ability to use negotiation and persuasion skills to achieve results and expedite projects

Preferred

Knowledge of PeopleSoft or similar enterprise-wide application is desirable
Experience in higher education and administrative support preferred

Benefits

Medical, dental and vision plans
Membership in the California Public Employees Retirement System (CalPERS)
Sick and vacation time
15 paid holidays a year
Fee waiver education program

Company

California State University-San Bernardino

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California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California.

Funding

Current Stage
Late Stage

Leadership Team

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John M. Pfau
founding president
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