Patient Onboarding Associate- Call Center (part time hours) jobs in United States
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Luna Physical Therapy · 3 weeks ago

Patient Onboarding Associate- Call Center (part time hours)

positionUnited States
timePart-time
remoteRemote
seniorityEntry Level
money$16/hr - $16/hr
date1+ years exp

Luna Physical Therapy is a company that has redefined physical therapy through innovative technology and clinical models. They are seeking a motivated and customer-oriented individual to join as a Part-Time Onboarding Associate, responsible for managing patient registration and scheduling while ensuring exceptional customer service.

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Culture & ValuesbadNo H1Bnote

Responsibilities

Manage the registration, scheduling, and rescheduling processes for new and existing patients
Ensure accurate record management by obtaining and communicating relevant patient information, such as identification, patient history, insurance details, missed appointment policy, therapist arrival instructions, and intake forms
Receive, screen, and coordinate telephone calls from healthcare providers
Proactively make outbound calls and send emails to patient leads

Qualification

Customer serviceCall center experienceGoogle SuiteOffice administrationMulti-taskingDetail-orientedInterpersonal communication

Required

Office Admin experience, 1 year required
Demonstrates a high level of customer service and interpersonal communication skills
High School Diploma or equivalent
Must be able to work in the US without restriction
Candidates must have reliable, high-speed internet to perform the duties of this remote role
A backup internet option is required to ensure uninterrupted connectivity in case of outages

Preferred

Call/Contact center or other high call volume experience, 1 year preferred
Proficient with Google Suite
Highly detail-oriented
Ability to multi-task in a fast-paced work environment

Benefits

Part time hours - Work a consistent, fixed schedule!
A fun collaborative and supportive work environment with a fast-growing, innovative company.
Realistic growth opportunities

Company

Luna Physical Therapy

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Founded in 2018, Luna is the leading in-home, tech-enabled physical therapy platform.
dateFounded in 2018
location
Menlo Park, California, USA
people-size1001-5000 employees
web-link
https://www.getluna.com/

Funding

Current Stage
Late Stage
Total Funding
unknown
2025-05-02Series C
2023-06-22Series B
2022-06-02Series B

Leadership Team

R
Ryan Gaffney
CTO Co-Founder
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Company data provided by crunchbase