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Dollar Bank · 1 month ago

Regional Banking Supervisor, South/West Regions

20 Stanwix Street

Full-time

Onsite

Entry, Mid Level

2+ years exp

Dollar Bank is a financial institution seeking a Regional Banking Supervisor to enhance customer service and strengthen relationships. The role involves supporting multiple branches in the South/Western markets, providing tailored banking solutions, and leading a team to ensure service excellence.

BankingFinancial ServicesLendingVenture Capital

Responsibilities

Build relationships with our customers by engaging in a consultative sales approach

Utilize the relationship building skills taught through Dollar Bank’s training program to create customer loyalty

Educate our customers on ways to utilize technology in branch, online or mobile

Utilize sound decision making skills while balancing customer service and financial loss

Assist in training and development of new employees within the bank

Learn how to open and close branches

Adhere to all established branch operational processes and procedures

Multitasking skills to quickly shift from transaction to transaction

Make sound, balanced decisions that prioritize risk management, profitability, and customer satisfaction in each transaction

Arithmetic skills to count money accurately

Computer literacy to access account information and process transactions

Develop a thorough knowledge of Bank products and guidelines by attending the required classes

Maintain a professional appearance and conduct yourself in a professional manner at all times

Maintain the highest level of professional integrity and ethics

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program

Qualification

Sales goals achievementCustomer serviceLeadership experienceConsultative sales approachComputer literacyMultitasking skillsArithmetic skillsProfessional integrity

Required

High school diploma/GED required

One year demonstrated track record of achieving sales goals is required with either College (Associate's) degree OR a minimum of 2 years demonstrated ability to deliver outstanding customer service in financial services or retail industry

Leadership, supervision, or mentorship experiences required

Ability to travel between multiple assigned branches according to business needs

A valid driver's license and access to a reliable vehicle is required

Candidates being considered will be subject to additional background checks as required by the Office of the Comptroller of the Currency