Valpak · 1 month ago
Sales Coordinator - Hybrid
United States
Full-time
Hybrid
Mid Level
3+ years expValpak is a company focused on providing operational and administrative support to local Media Sales Consultants. The Sales Coordinator plays a crucial role in ensuring client campaigns are executed accurately and on time, while managing contracts, artwork coordination, and payment processes.
Marketing & Advertising
Responsibilities
Prepare and manage CPQ contracts within Salesforce on behalf of assigned MSCs, ensuring pricing, products, and terms are accurate and approved
Generate and route client payment consent forms for completion and maintain secure, compliant documentation
Create and update Salesforce Cases in accordance with established Standard Operating Procedures (SOPs), ensuring all campaign actions are tracked and completed on time
Log activity associated with client management in salesforce for MSC and peer support
Monitor case queues and proactively manage open tasks to meet service-level targets; escalate issues as needed to maintain delivery timelines
Uphold data integrity across Salesforce and related systems, ensuring campaign readiness and communication information is always current
Serve as the central liaison between assigned MSCs, clients, and the Creative department to manage the artwork development and approval process from start to finish
Coordinate with clients to collect ad copy, creative assets, and approvals—communicating directly as needed to ensure deadlines are met
Review submitted materials for completeness and brand compliance before forwarding to the design team
Track progress through all stages of design, proofing, and approval, ensuring campaigns stay on schedule for production
Provide clear, professional communication to both sellers and clients regarding artwork status, timelines, and next steps
Partner closely with internal production teams to confirm final assets are approved and ready for print and digital deployment
Monitor seller AR dashboards and partner with Finance and A/R teams to confirm all required payments or authorizations are received prior to campaign release as needed
Follow up with clients or sellers to resolve declined or missing payments, obtaining new or corrected consents when necessary
Ensure every campaign meets payment and documentation standards before proceeding to production
Qualification
Required
3+ years of experience in sales coordination, client service, or operations support
Proficiency with Salesforce or similar CRM systems
Exceptional attention to detail, organization, and follow-through
Strong written and verbal communication skills, with confidence interacting directly with clients
Competency with Microsoft Office Suite (Excel, Outlook, Word)
Preferred
Background in advertising, media, or marketing operations
Familiarity with CPQ systems, creative production workflows, or payment processes
Ability to analyze and interpret campaign data to support accuracy and compliance
Company
Valpak
Valpak provides direct marketing and omnichannel media solutions for local and international companies and brands.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Cate
Chief Executive Officer
Chris Jacobs Sr.
President/CEO
Company data provided by crunchbase