Pella Windows and Doors | Gunton Corporation · 1 month ago
Entry Level Project Coordinator
Bedford Heights, OH
Full-time
Onsite
New Grad, Entry LevelGunton Corporation is a company that specializes in windows and doors, and they are seeking an Entry Level Project Coordinator to manage relationships with customers and coordinate the post-sale process. The role involves effective project management, communication with customers, and ensuring timely order fulfillment to deliver a high-quality customer experience.
Building MaterialHome ImprovementWholesale
Responsibilities
Candidates must be able to work in office out of our Bedford Heights, Ohio location
Effectively utilize the Order Management and Service Software
Manage the defined post-sales order fulfillment process to meet the customer’s expectations
Effective project management to facilitate timely installation and recovery
Maintain effective communication with internal and external customers regarding the order fulfillment process
Adjust product ship dates to ensure “Just-In-Time” inventory results while maximizing deliveries and/or installation crew schedules
Manage A/R Aging to ensure customers in your territory are not exceeding 60-90 days
Provide all installation crews with all appropriate and accurate project paperwork
Effective and timely project review
Assist/support other team members to keep workload even throughout the department
Handle all internal and external customer requests within the timeframe defined by divisional management
Take responsibility for all internal and external customer issues and develop effective solutions
Effective time management to determine priorities, determining the highest first
Always exhibit the highest standard of personal ethics and adheres to all Gunton Corporation policies
Perform additional responsibilities assigned by your manager
Qualification
Required
Previous customer service experience
Preferred
College degree
Construction background with window & door replacement knowledge
Company
Pella Windows and Doors | Gunton Corporation
Today, homeowners want peace of mind during their window replacement project, builders and remodelers want efficiencies that make their businesses run more profitably, and general contractors and architects want single-source, turn-key solutions for all of their commercial fenestration needs.
Founded in 1932
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Soc Colovas
Chief Financial Officer
Company data provided by crunchbase