LATICRETE International · 5 hours ago
Dynamics365 Administrator
Bethany, CT
Full-time
Onsite
Entry, Mid Level
2+ years expLATICRETE International is a family-owned construction chemical company with a focus on innovation and community engagement. They are seeking a Dynamics365 Administrator responsible for the configuration, maintenance, and optimization of the Microsoft Dynamics365 platform, focusing on Marketing and Customer Insights. This role involves CRM customization, integration, and collaboration with cross-functional teams to support business needs.
Building MaterialConstructionEventsManufacturingReal Estate
Responsibilities
Configure and maintain Dynamics365 modules: Sales, Customer Service, and Marketing (Customer Insights Journeys)
Maintain and improve customer-facing Power Pages / Power Apps portals
Customize entities, workflows, forms, and dashboards to meet business requirements
Manage user roles, permissions, and security settings
Monitor system performance and troubleshoot issues
Utilize Power Platform tools (Power Automate, Power Apps) for system integration, custom workflow development and automation
Support data integration between Dynamics365 Dataverse and other enterprise systems
Assist BI team in developing PowerBI reports and dashboards to support CRM business intelligence needs
Work with stakeholders and technical leadership to gather requirements and translate them into technical solutions
Maintain and abide by corporate CRM change-management process
Act as primary end-user support professional for Marketing group
Provide training and documentation for end-users
Collaborate with IT and business teams to ensure CRM alignment with organizational goals and enterprise architecture standards
Qualification
Required
Bachelor's degree in Information Technology, Computer Science, or related discipline required
Microsoft Dynamics 365 (CRM) Associate certification required
Minimum 2 years of hands-on experience with Microsoft Dynamics365 or Salesforce.com CRM
Proficiency in the following CRM modules: Sales, Service, and Marketing
Strong understanding of CRM architecture, integration and customization
Strong knowledge of data integrity best practices. Ability to proactively identify, rectify and prevent quality issues
Experience with Power Automate, Power Apps (model-driven and canvas), and Dataverse
Excellent problem-solving and communication skills
Ability to work independently and collaboratively in a fast-paced environment
Team Cooperation - maintain positive, cooperative attitude with all employees of LATICRETE and all customers
Preferred
Master's degree preferred
Microsoft Dynamics 365 (CRM) Expert certification preferred
Microsoft Power Platform Developer Associate certification strongly preferred
Experience with PowerBI and Dynamics365 reporting and data visualization preferred
Benefits
Medical
Dental
Vision
401k
Tuition reimbursement
12 paid holidays in addition to paid vacation and sick time
Flexible spending
Life Insurance, AD&D and Supplemental Insurance
1 week paid plant shutdown between the Christmas and New Year's Day holidays
Company
LATICRETE International
LATICRETE International is a construction company located in Bethany.
1001-5000 employees
H1B Sponsorship
LATICRETE International has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2023 (2)
2022 (2)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Patrick Millot
Chief Executive Officer
Recent News
2025-08-06
Company data provided by crunchbase