Apply on Employer Site

Another Source · 3 weeks ago

Benefits Leave of Absence Manager - University of North Carolina at Charlotte

Charlotte, NC

Full-time

Hybrid

Mid, Senior Level

$75K/yr - $80K/yr

5+ years exp

Another Source is partnering with the University of North Carolina at Charlotte to recruit a Benefits Leave of Absence (LOA) Manager to join the Human Resources team. This role oversees the administration of leave and disability programs for University faculty and staff, ensuring compliance with federal, state, and institutional regulations while delivering consistent, high-quality employee support.

ConsultingHuman ResourcesStaffing Agency

Hiring Manager

Steven Babineau

Responsibilities

Oversee daily LOA operations, including case management, employee consultation, processing, and communication

Ensure consistent and compliant application of leave policies and procedures across the University

Collaborate with Payroll, Employee Relations, Legal, Workers’ Compensation, and HR partners to resolve issues and advance initiatives

Maintain the Kronos LOA module, ensuring data integrity and timely transaction processing

Manage benefits billing for employees on leave and direct staff on required tracking and follow-up

Administer benefits related to employee or dependent deaths, bereavement leave, and community service leave

Monitor HR ticketing systems to ensure timely and accurate responses to LOA requests

Partner with the Benefits Director on strategic initiatives, policy development, documentation, and process improvements

Deliver training and presentations to employees and managers on leave and benefits programs

Provide backup support to the Benefits Director as needed

Offer guidance on complex benefit cases, interpreting policies and regulations with a solutions-focused approach

Monitor federal, state, and University regulatory requirements, including FMLA and HIPAA compliance

Manage assigned annual reporting requirements, including bereavement, parental, voluntary shared, and bonus leave reporting

Support Annual Personal Leave Offer and Leave Attestation processes

Recruit, supervise, and evaluate a team of two Benefits Consultants

Establish performance goals, assign work, and monitor outcomes

Provide coaching, training, and professional development

Foster a collaborative, service-oriented team environment

Participate in benefits- or HR-related projects and initiatives as assigned

Qualification

Benefits administrationLeave of Absence managementFederalState leave lawsHRIS systems proficiencyAdvanced Excel skillsCommunication skillsLeadership skillsProblem-solving abilitiesTime-management abilities

Required

Bachelor's degree in public administration, human resources, business administration, or related field, and 5+ years of professional work experience in benefits administration, including LOA and compliance, or equivalent combination of education and experience administering benefit programs may be considered

Strong knowledge of federal and state leave laws (i.e., FMLA)

Exceptional communication, facilitation, and interpersonal skills

Proficiency in HRIS systems and advanced Excel skills, including vlookups, pivot tables, and data analysis

Prior direct supervision/management experience and proven ability to manage sensitive situations with discretion and professionalism