Decagon · 2 days ago
People Operations Associate
San Francisco, CA
Full-time
Onsite
Entry Level
$100K/yr - $150K/yr
2+ years expDecagon is a leading conversational AI platform that enhances customer experience through intelligent AI agents. They are seeking a People Operations Associate to support employee onboarding, benefits administration, and engagement programs, contributing to a world-class employee experience as the company grows.
Artificial Intelligence (AI)Generative AISoftware
Responsibilities
Own employee onboarding and off-boarding to ensure a seamless employee experience
Maintain accurate and up-to-date employee data in our HR systems (Rippling, Culture Amp, and others)
Support benefits administration including enrollments, changes, and employee education
Serve as a first point of contact for employee inquiries - helping team members navigate policies, systems, and processes
Assist with performance and engagement programs including review cycles and feedback processes
Partner on internal communications and People policy documentation
Drive process improvements that enhance efficiency and spear strategic initiatives
Contribute ideas as we design and scale new People programs and policies
Qualification
Required
2+ year of experience in HR, People Operations, or Administration
Exceptionally organized, detail-oriented, and able to manage multiple priorities at once
Clear written and verbal communication skills with the ability to be resourceful
Discretion and professionalism handling confidential information
Naturally collaborative, with a growth mindset and curiosity to learn
Excited to join as a founding member of a growing People Department at a fast-scaling company
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Company
Decagon
Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$231MKey Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M
Leadership Team
Jesse Zhang
CEO / Co-Founder
Ashwin Sreenivas
Co-Founder
Recent News
2025-11-04
Company data provided by crunchbase