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Guidehouse · 18 hours ago

Managing Consultant - Life Sciences Advisory - Patient Support Programs (Pharma)

Chicago, IL

Full-time

Hybrid

Mid, Senior Level

$102K/yr - $170K/yr

4+ years exp

Guidehouse is a consulting firm that specializes in strategy and transformation consulting. They are seeking a Managing Consultant to lead projects in the Life Sciences - Patient Services team, focusing on program design, implementation, and monitoring services for pharmaceutical clients.

AdviceConsultingManagement Consulting

No H1B

Responsibilities

Defining patient treatment journeys, identifying potential Patient Services engagement points, key barriers, and areas of unmet need to inform design of potential PS offerings

Conducting secondary market research on competitor/analog offerings

Conducting primary market research with a range of stakeholders to identify needs & validate potential support

Develop Patient Services Program Blueprints and detailed program designs, including defining the desired customer experience, the mix of programs and services, and level of support provided

Supporting the requirements definition and operational build out of both in-house and outsourced PS HUBs & additional related programs (e.g., financial support, treatment management support)

Defining methodologies to measure and benchmark the effectiveness of PS program performance; analyze metrics to provide strategic insights

Engaging executive level audiences to deliver actionable insights and recommendations

Supporting the identification of business development opportunities & subsequent pull through of business development activities (e.g., proposal development, scoping)

Developing and managing junior staff development

Qualification

Patient Support ProgramsPharmaceutical Industry KnowledgeProject ManagementMarket ResearchClient ManagementCoachingCommunication SkillsTeam CollaborationMentoring

Required

Bachelor's degree

Minimum 4 years of prior relevant work or consulting experience working with large global pharma, mid-sized pharma and/or biotech clients in Patient Services and related functions

Strong understanding of the pharmaceutical industry

The ability to analyze complex information, identify key issues, and develop effective strategies

Excellent communication skills to convey strategic recommendations to various stakeholders, including senior management

Must have subject matter expertise in one or more of the following areas as it pertains to life sciences: PS HUBS, Patient Services and/or Patient Support Programs

2 plus years experience managing the activities of a project team including workplan, staffing, deadlines scope and budget

Demonstrated success supervising, coaching and mentoring more junior level staff and ownership and guidance of their career development

Must be willing and able to travel to client sites across the US, up to 20% of the time

Authorized to work for any US employer without sponsorship

Preferred

Must have excellent written and oral communication skills

Must be collaborative and a team player

Must have exceptional client management experience including expanding client relationships within an organization and ability to recognize and communicate add-on and/or cross business opportunities at external clients