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Leland Management · 3 weeks ago

Community Association Manager (Portfolio)

Kissimmee, FL

Full-time

Hybrid

Entry, Mid Level

1+ years exp

Leland Management is a recognized leader in community management, having been named one of Central Florida’s Best Places to Work for 15 consecutive years. The Portfolio Community Association Manager will oversee community operations, work closely with the Board of Directors, and ensure compliance with governing documents while fostering relationships within the community.

Real Estate

Responsibilities

Organize time effectively in a dynamic work environment and successfully balance the competing demands of multiple projects in a self-sufficient manner

Adhere to the highest standards of performance and model them to the staff

Complete projects by motivating, supervising, and directing a team of associates

Foster a professional relationship with residents and the Board of Directors as well as with other business groups such as contractors, technicians, and vendors

Display an exceptional ability to analyze and deal with a variety of situations that could otherwise be potential problems

Analyze advantages and disadvantages of various policies and make recommendations to the Board

Handle potentially stressful situations with composed authority

Understand and follow directions given by direct supervisors as well as the Board of Directors

Review financial reports and develop complete and accurate financial budget(s)

Possess knowledge of assets, cash balances, availability of funds for projects, and cash flow management for capital improvements

Maintain and implement current knowledge of state regulatory agency statutes and the community’s documents, policies, and procedures

Ensure property improvement and maintenance of common areas

Prepare for and conduct association meetings

Process violations, work orders, and architectural control applications

Maintain a positive and confident demeanor with changing environments and growing communities

Qualification

Florida CAM LicenseCustomer ServiceAssociation ManagementMicrosoft OfficeAssociation SoftwareLeadership SkillsInterpersonal SkillsTime Management

Required

MUST be a Florida Licensed Community Association Manager

Strong working knowledge of customer service principles and practices

Ability to read, analyze, and interpret technical procedures, leases, regulations or documents with a similar degree of complexity

Strong interpersonal, leadership, and customer service skills

Proficient and working knowledge of Microsoft Office Applications (Word, Excel, and Outlook, SharePoint)

Should possess strong managerial background with one (1) to three (3) years of experience as a manager within the association management industry or a similar field such as hospitality, apartments, developer or real estate

Involvement in overseeing the property or building operations, such as staff and service contracts, resident retention and resident improvements