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Spence-Chapin Services to Families and Children · 2 weeks ago

Manager, Family & Community Support

New York, NY

Full-time

Onsite

Entry, Mid Level

$70K/yr - $75K/yr

2+ years exp

Spence-Chapin Services to Families and Children is a non-profit organization that has been providing adoption services for over 110 years. The Manager, Family & Community Support is responsible for delivering clinical and consultative services to adoptive families, managing client caseloads, and providing therapeutic interventions tailored to their needs.

Education

Responsibilities

Manage client intake and preparation, respond to therapy inquiries, and provide consultation services to support adoptive families

Facilitate client requests for adoption-related documentation and file reviews of Personal Adoption History narrative and information sharing for adoptees, adoptive parents, birth parents, and children of adoptees

Receive and upload applications from clients applying for record information, and input data from the application into the database

Conduct diligent searches for relevant client records and place record orders from off-site storage facility

Post adoption inquiries and intakes

Delivering ongoing clinical services across multiple modalities to individuals and families within the adoption constellation, both private and foster care adoption

Complete progress notes and other written documentation in accordance with organization protocol or contractual agreements

Represent Spence-Chapin, when necessary, at conferences, community events, and with partners

Perform any other departmental or agency-related duties or special projects as directed by supervisor

Qualification

License Master of Social WorkHuman/social services experienceMS Office proficiencyDatabase platform experienceClient service skillsCommunication skillsOrganizational skillsProblem-solving skills