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NiCE · 1 day ago

Senior Legal Counsel

Sandy, UT

Full-time

Hybrid

Senior Level, Lead/Staff

8+ years exp

NiCE is a global leader in AI-powered customer experience solutions, seeking a Senior Legal Counsel to support high-value commercial and technology transactions. The role focuses on enabling growth through negotiation and structuring of complex agreements while providing practical legal guidance in a fast-paced environment.

Enterprise SoftwareInformation TechnologyRobotic Process Automation (RPA)SecuritySoftware

Responsibilities

Lead Complex Transactions: Structure, negotiate, and manage sophisticated commercial and technology transactions across sales, product, and procurement, with a primary focus on enterprise cloud offerings

Provide Legal and Regulatory Guidance: Advise on U.S. and international legal issues related to SaaS, data protection, cybersecurity, and commercial contracting, delivering practical, risk-balanced guidance to the business

Scale Legal Operations: Develop, maintain, and improve legal playbooks, templates, and contracting processes to increase efficiency and support a growing, fast-moving organization

Partner Cross-Functionally: Collaborate with legal colleagues and cross-functional stakeholders globally to align legal strategies with business priorities and key initiatives

Anticipate Regulatory Change: Monitor and assess evolving laws and regulations affecting NiCE’s commercial activities and proactively advise on risk mitigation and compliance

Enable the Business: Educate and train internal teams on legal, compliance, and contracting best practices to support informed and efficient decision-making

Build Trusted Relationships: Establish strong working relationships with internal stakeholders and external partners, balancing legal risk with commercial objectives

Support Strategic Growth: Contribute to initiatives that advance NiCE’s global growth strategy and innovation agenda

Other Legal Matters: Support additional legal projects and responsibilities as needed

Qualification

Juris DoctorSaaSTechnology ExperienceTransactional ExpertiseLegal AcumenIn-House ExperiencePublic Company ExperienceAIEmerging Technology LawNegotiation SkillsOrganizational SkillsCommunication SkillsCollaborative Approach

Required

Juris Doctor with strong academic credentials and an active license to practice law in at least one U.S. jurisdiction

Minimum of 8 to 10 years of legal experience, with substantial experience supporting SaaS, cloud computing, and enterprise software transactions primarily on the vendor side

Demonstrated experience drafting, negotiating, and advising on complex SaaS and technology agreements, including Data Processing Agreements and, where applicable, Business Associate Agreements

Strong working knowledge of data privacy, cybersecurity, and intellectual property law, including familiarity with U.S. and international data protection regimes and evolving regulatory trends

Prior in-house legal experience supporting a commercial or technology-driven business environment

Excellent negotiation, drafting, and communication skills, with the ability to translate complex legal issues into practical business guidance

Strong organizational skills and sound judgment, with the ability to manage multiple matters independently in a fast-paced environment

Collaborative, team-oriented approach with the ability to build effective working relationships across functions, regions, and cultures

Preferred

Experience supporting a U.S. publicly traded company and/or a global, multinational organization

Proven ability to design, improve, and scale legal processes, templates, and playbooks in support of a growing business

Familiarity with evolving artificial intelligence and automated decision-making laws and regulations in the United States and internationally, including emerging global frameworks such as the EU AI Act