Compass Group USA · 3 weeks ago
VICE PRESIDENT OF PRODUCT MANAGEMENT & DELIVERY (HYBRID-CHARLOTTE, NC)
Charlotte, NC
Full-time
Hybrid
Director/Executive
10+ years expCompass Group USA is a leading foodservice and support services company known for its great service and results. The Vice President of Product Management & Delivery will be responsible for building and integrating product management and modernization capabilities to drive growth at scale, ensuring alignment with enterprise architecture standards.
AdviceFood and BeverageHospitalityProfessional Services
Responsibilities
Develop and execute product strategies aligned with business objectives and market needs, driving product innovation and differentiation
Drive cross-functional collaboration across product management, engineering, design, marketing, and other teams to deliver high-quality products that meet customer needs and business goals
Define and own the 18-month product and technology roadmap for the sector in alignment with enterprise architecture and business strategy
Partner with the SVP to represent the sector’s technology strategy and progress with senior leadership, including the CTO and enterprise leadership teams
Deliver modernization strategy for menu management, supply chain systems, ordering, financial processing, and vendor partnerships
Build and mature the product management function, integrating business product owners and technology product managers into a cohesive operating model
Establish standard product practices including discovery, prioritization, roadmap management, requirements gathering, story writing, and epic planning
Introduce strong product analytics, KPIs, and metrics to ensure data-driven decisions
Partner with enterprise architects and engineering teams to define the sector’s target-state architecture, emphasizing modularity, scalability, and modernization
Lead prioritization of technical debt removal, system redesigns, platform upgrades, and new foundational capabilities required for growth
Ensure systems can scale for future acquisitions/clients and projected sector growth
Operate as a strategic advisor and thought partner to the SVP; provide clear, honest recommendations and influence change in a complex environment
Establish strong relationships with internal stakeholders and external vendors
Communicate seamlessly with business partners across all levels
Build, hire, and develop a high-performing team across product, delivery, and solution management
Create a culture of collaboration, transparency, excellence, and forward-thinking execution
Qualification
Required
10+ years of progressive leadership experience across product management, project management, enterprise delivery practices, and technology transformation
Proven executive level experience (preferably VP level or above) in product management within retail, supply chain, food services, hospitality, or related field
Demonstrated success leading organizational modernization and change management, particularly shifting legacy systems, spreadsheets, and manual processes into scalable platforms
Strong experience building or maturing Product Operations, Engineering Partnership and Alignment, Quality Assurance Testing, Delivery / Release Management
Direct experience with JIRA, ServiceNow, MIRO, Figma, PowerPoint, Agile, and Waterfall
Exceptional communication skills with the ability to 'speak multiple languages' (engineering, business, operations, and executive leadership)
Proven ability to develop and execute multi-year product and technology roadmaps
Ensures complex, multi-sector initiatives from architectural upgrades to capability modernization are delivered with clarity, accountability, and measurable business impact
Oversee all aspects of product management, from conceptualization and planning through development, testing, and successful launch
Recruit, build, and mentor a high-performing team of product managers, designers, and developers
Develop and manage the product roadmap, prioritizing features and enhancements based on customer feedback and business objectives
Work closely with engineering, architecture, marketing, sales, and business stakeholders to ensure seamless integration and a unified product vision
Conduct market research to identify trends, understand customer needs, and analyze the competitive landscape
Engage with customers to gather feedback
Manage product budgets and make critical decisions regarding product pricing
Define and track key performance indicators (KPIs) and goals for the product team
Foster a culture of innovation and continuous improvement within the product organization
Benefits
Medical
Dental
Vision
Life Insurance/ AD
Disability Insurance
Retirement Plan
Paid Time Off
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Company
Compass Group USA
Compass Group is redefining the food and facility services landscape with innovation and passion through the lens of what’s next.
10001+ employees
H1B Sponsorship
Compass Group USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (57)
2024 (45)
2023 (49)
2022 (39)
2021 (26)
2020 (29)
Funding
Current Stage
Late StageLeadership Team
Peter Fetherston
CEO - Business & Industry Sector
Minit Gupta
CFO, Business and Industry Sector
Recent News
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