Apply on Employer Site

Touchmark · 21 hours ago

Front Desk - Casual Overnight

Georgetown, TX

Full-time

Onsite

New Grad, Entry Level

Touchmark is a senior living community dedicated to enriching the lives of its residents. As the Front Desk personnel, you will be responsible for warmly welcoming visitors and assisting residents and team members with inquiries, ensuring an extraordinary first impression of the community.

Assisted LivingElder CareHealth CareHome Health CareNursing and Residential CareRetirementService IndustryWellness

Responsibilities

Answer and monitor phone lines and direct callers accordingly

Exhibit high level of competency regarding Disaster Manual, including emergency systems, nurse calls, alarms and detection, sprinklers, water/gas mains locations, trouble alarms, etc

Escort emergency services personnel to location of emergency

In the event that Assisted Living is unable to respond to a resident emergency, Security will be responsible for responding

Responsible for performing security rounds, in which the entire expanse of the interior and exterior grounds of Waterford are covered

Complete daily shift report prior to end of shift

Communicate via email on all building and resident issues and concerns

Qualification

Microsoft OfficeEmergency response knowledgeMulti-taskingCustomer serviceCommunication skills

Required

Have a commitment to Touchmark's values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers

Possess a high school diploma or equivalent

Be excellent at handling multiple tasks simultaneously

Be willing to handle such duties as answering the telephone in a prompt manner, monitoring emergency pendants and pull cords, and ensuring that the common areas near the front desk are clean

Have a working knowledge of Microsoft Office applications and basic office equipment

Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors