Decagon · 2 days ago
Senior Human Resource Business Partner, Engineering
San Francisco, CA
Full-time
Onsite
Senior Level, Lead/Staff
$200K/yr - $260K/yr
8+ years expDecagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. They are seeking a Senior Human Resource Business Partner to serve as a trusted advisor to leaders in their Engineering and Product departments, supporting the company's rapid growth and shaping their HR strategies.
Artificial Intelligence (AI)Generative AISoftware
Responsibilities
Act as a strategic advisor to senior leaders across Decagon's Product & Engineering teams
Partner with executives on org design, workforce planning, and team effectiveness
Provide coaching to leaders and managers on performance, feedback, and people leadership
Drive consistent and fair performance management, promotions, and career development processes
Collaborate with People Ops, L&D, and Talent Acquisition to ensure seamless onboarding, engagement, and employee experience
Own change management initiatives, guiding teams through periods of transformation and growth
Define and implement the HRBP operating model, setting the foundation for a growing HRBP team
Serve as a cultural ambassador, ensuring our values are embedded in everyday leadership and decision-making
Qualification
Required
8–10+ years of experience in HR, with a strong track record as a HRBP or People Partner in high-growth SaaS or tech companies
Experience advising executive and senior leaders across multiple functions
Expertise in org design, change management, workforce planning, and succession planning
Strong understanding of performance management, employee relations, compensation, and engagement practices
Demonstrated ability to scale HRBP or People Partner functions from early stages into mature teams
Excellent interpersonal and communication skills; able to build trust at all levels of the company
Comfortable operating in both strategic and hands-on capacities in a dynamic, fast-changing environment
Preferred
You've built or led the first HRBP function at a company scaling from hundreds to thousands of employees
You thrive in hypergrowth SaaS environments where ambiguity is the norm
You bring global HR experience (multi-country orgs, EORs, compliance at scale)
You've worked closely with Finance and Business leaders on headcount planning and compensation strategy
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Company
Decagon
Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$231MKey Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M
Leadership Team
Jesse Zhang
CEO / Co-Founder
Ashwin Sreenivas
Co-Founder
Recent News
2025-11-04
Company data provided by crunchbase