eBay · 1 day ago
AI Product Mgr, Assisted Services
Salt Lake City, UT
Full-time
Hybrid
Mid, Senior Level
$124K/yr - $191K/yr
5+ years expeBay is a global ecommerce leader committed to transforming the shopping experience. They are seeking an AI Product Manager for Assisted Services to lead AI-driven innovations that enhance customer support, ensuring compliance and efficiency while improving overall customer experience.
AuctionsE-CommerceInternetMarketplaceRetail
Responsibilities
Lead AI-first innovation across eBay’s Assisted Services products, building intelligent flows that simplify complex regulatory requirements for teammates and customers
Build intuitive user experiences and backend workflows that ensure compliance while minimizing friction, helping our teammates stay focused and our operations stay efficient
Collaborate across disciplines—partner with Engineering, Legal, Trust, and Policy—to define roadmaps, shape data-driven decisions, and drive measurable outcomes
Translate insights into action by using analytics, teammate feedback, and customer data to find opportunities and improve product performance
Define and deliver strategy for global regulatory domains (e.g., DSA, PRCi), ensuring alignment across business lines and regional requirements
Champion a culture of responsible AI, ensuring transparency, fairness, and compliance in every solution you bring to market
Qualification
Required
5+ years of product management experience, ideally in AI-driven systems, regulatory domain, or customer experience platforms
A proven grasp of machine learning, data-driven decisioning, and automation frameworks in large-scale environments
Experience building products that integrate across multiple systems (APIs, cloud services, enterprise tools)
Proven ability to collaborate effectively with cross-functional teams and communicate complex ideas with clarity and impact
Consistent track record of delivering solutions that balance regulatory difficulty with seamless user experience
Validated ability to clearly articulate product vision and inspire confidence (storyteller)
Benefits
Target bonus
Restricted stock units
Full range of medical, financial, and/or other benefits
401(k) eligibility
Various paid time off benefits
PTO
Parental leave
Company
eBay
eBay is a global online marketplace enabling users to buy, sell, and auction new or used items across various categories.
10001+ employees
H1B Sponsorship
eBay has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (572)
2024 (883)
2023 (779)
2022 (682)
2021 (748)
2020 (766)
Funding
Current Stage
Public CompanyTotal Funding
$1.16BKey Investors
Benchmark
2022-11-07Post Ipo Debt· $1.15B
1998-09-24IPO
1998-01-01Series Unknown
Leadership Team
Jamie Iannone
CEO
Alex Kazim
VP, GM eBay Services
Recent News
2026-01-09
Digital Commerce 360
2026-01-07
Company data provided by crunchbase