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HopSkipDrive · 3 weeks ago

Account Manager (Future Opportunity)

United States

Full-time

Remote

Entry, Mid Level

$85K/yr - $130K/yr

2+ years exp

HopSkipDrive is a technology company focused on solving transportation challenges through a marketplace connecting caregivers with those in need. The Account Manager role involves fostering client relationships, driving revenue growth, managing client accounts, and collaborating cross-functionally to deliver tailored solutions.

Child CareChildrenInformation TechnologyRide SharingTransportation

Responsibilities

Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement. Additional national travel may be needed and reliable transportation is required

Drive the success of HopSkipDrive’s rapidly expanding Enterprise business by achieving ambitious revenue growth targets and delivering impactful results

Retain and expand a portfolio of existing clients by delivering exceptional service, actively identifying upsell and cross-sell opportunities, and building a robust pipeline of new prospects

Proactively identify potential leads, pinpoint key stakeholders within client organizations, and leverage existing networks, to uncover additional opportunities to deliver value with key stakeholders across school districts and government departments

Leverage a consultative approach to identify transportation challenges and opportunities, crafting tailored solutions that align HopSkipDrive’s offerings and value proposition with client needs

Collaborate with internal teams including Support, Product, Trust & Safety, and Operations to implement client feedback and optimize our offerings to their needs

Drive pricing negotiations and shape strategic approaches to ensure long-term client alignment and growth in your metro

Qualification

Strategic Sales ExpertiseRelationship BuildingCross-Functional CollaborationCritical ThinkingOrganizational SkillsPresentation SkillsGoal-Driven Focus

Required

2+ years of experience in sales, account management or a related role

Strong background in developing and executing comprehensive account plans, identifying upsell and cross-sell opportunities, and delivering solutions that align with client needs and business goals

Demonstrated success in cultivating strong, trust-based, and empathetic relationships with clients and internal stakeholders in an account management or sales based role

Strong experience working effectively in cross-functional teams, collaborating with multiple departments to achieve shared goals and drive business success

Strong ability to identify challenges, analyze data, and develop creative solutions to address client needs, overcome obstacles, and drive sales performance

Demonstrated ability to manage multiple client accounts, prioritize tasks effectively, and maintain a well-organized pipeline to meet sales targets in a fast-paced environment

Track record of consistently exceeding targets and achieving measurable results, with a sharp focus on delivering outcomes that align with company objectives

Proven ability to craft and deliver persuasive, engaging presentations to a range of audiences, including clients, internal teams, and leadership