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AAA Mountain West Group · 2 days ago

Travel Sales Advisor

Concord, CA

Full-time

Onsite

Entry, Mid Level

$54K/yr - $81K/yr

2+ years exp

AAA Mountain West Group is dedicated to transforming travel experiences for its members. As a Travel Sales Advisor, you will provide exceptional travel sales and support, selling vacation packages, cruises, and other travel services while ensuring a high level of member satisfaction.

Consumer Services

Responsibilities

Sells International & Domestic vacation packages, cruises, tours, hotel, car rental, rail and air travel

Researches, evaluates and compares appropriate AAA Travel Partner packages to match up with member needs for the purpose of 'delivering exceptional member experiences' in every transaction

Stays current with world events and latest travel industry developments and trends, and provides relevant information to members

Processes and interprets travel documents for members purchasing travel products with AAA and inform them of governmental requirements

Initiates contact with members and past customers to prospect for new business and encourages repeat business

Cross-sells products and services (e.g., insurance (P&C, Life), new membership accounts, etc.)

Qualification

GDS experienceTravel product knowledgeConsultative selling skillsBasic computer skillsBilingual communicationTravel Institute certificationGeography knowledge

Required

Basic computer (e.g., Microsoft Word, Outlook, etc.) and industry specific applications (e.g., Galileo, VAX, etc.) and telephone skills

GDS experience required (Apollo/Galileo/Travelport)

Knowledge of travel products and worldwide geography, the ability to read and interpret maps and brochures

Strong consultative selling skills with the ability to listen to members' needs

High school diploma or equivalent

Preferred

2 years of recent experience selling international and domestic travel services

Travel Institute certification as “CTA, CTC, or CTIE”

Bilingual communication skills are a plus

Benefits

401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period

Benefits – Medical, Dental, Vision, wellness program and more!

Paid Holidays

Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.

Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Free AAA Classic Membership

AAA Product Discounts

Tuition Reimbursement Program