Call Center Sales & Retention Representative - Hybrid Onsite Recruiting Session jobs in United States
info-icon
This job has closed.
company-logo

AT&T · 4 weeks ago

Call Center Sales & Retention Representative - Hybrid Onsite Recruiting Session

positionTulsa, OK
timeFull-time
remoteHybrid
seniorityNew Grad, Entry Level
money$17.58/hr - $20.62/hr

AT&T is a global leader in communications and technology, and they are seeking a Call Center Sales & Retention Representative. In this role, you will provide solutions to prospective and existing customers, enhance their service experience, and drive satisfaction and loyalty through effective customer interactions.

CollaborationCommunications InfrastructureMobileService IndustryTelecommunicationsWireless
check
H1B Sponsor Likelynote

Responsibilities

Handle customer interactions (calls, chats, emails) in a fast-paced environment
Identify upselling opportunities and close deals to reach your sales and commissions targets
Accurately resolve issues related to service, billing, payments, and collections
Explain bills and product features clearly
Troubleshoot basic problems and seek higher support if needed
Build customer confidence and loyalty by resolving issues
Support various customer inquiries, including technical issues
Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime
Paid training to set you up for success

Qualification

Commissioned sales experienceCustomer focusProblem-solving skillsAttention to detailsWork ethicAdaptability

Required

Unwavering Customer Focus
Strong Work Ethic
Adaptability
Problem-Solving Skills
Attention to Details

Preferred

Commissioned sales experience highly preferred

Benefits

Medical/Dental/Vision coverage
401(k) plan
Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone
Tuition reimbursement program
Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 8 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired.
Paid Parental Leave
Additional sick leave beyond what state and local law require may be available but is unprotected
Adoption Reimbursement
Disability Benefits (short term and long term)
Life and Accidental Death Insurance
Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
Employee Assistance Programs (EAP)
Extensive employee wellness programs

Company

AT&T

twittertwittertwitter
Glassdoor3.5
company-logo
AT&T is a telecommunications company that provides wireless communications, internet and digital television services.
dateFounded in 1983
location
Dallas, Texas, USA
people-size10001+ employees
web-link
https://www.att.com/

H1B Sponsorship

AT&T has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (575)
2024 (586)
2023 (282)
2022 (450)
2021 (271)
2020 (162)

Funding

Current Stage
Public Company
Total Funding
$5.04B
Key Investors
National Telecommunications and Information Administration
2025-09-19Post Ipo Debt· $5B
2024-02-12Grant· $42.3M
2023-01-19Grant· $2.2M

Leadership Team

leader-logo
Jeremy Legg
Chief Technology Officer
linkedin
leader-logo
Pascal Desroches
Senior Executive Vice President and Chief Financial Officer
linkedin

Recent News

Ars Technica - All content
Supreme Court takes case that could strip FCC of authority to issue fines
2026-01-13
Android Authority
Verizon and AT&T argue the FCC's fines are unconstitutional as is, Supreme Court will step in
2026-01-13
Dallas Morning News
Can the D-FW bull market give downtown its swagger back?
2026-01-12
Company data provided by crunchbase