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Bridgewater Bank · 1 month ago

Deposit Services Operations Specialist

Saint Louis Park, MN

Full-time

Hybrid

Mid Level

$49K/yr - $57K/yr

3+ years exp

Bridgewater Bank is on a mission to be the finest entrepreneurial bank in the Twin Cities. They are seeking a client-focused and meticulous Deposit Services Operations Specialist to maintain processes and procedures, ensuring operational excellence and compliance within the Deposit Services team.

BankingFinanceFinancial ServicesReal Estate

Growth Opportunities

Responsibilities

Develop and maintain documents to support the Deposit Services department including but not limited to process, procedures, user manuals, product summaries, and internal forms

Oversee informal and formal content reviews of process procedures and documents to ensure all materials remain current and compliant

Conduct monitoring on accurate use of impactful Deposit Services procedures that have compliance and regulatory implications, including but not limited to hold review, cashier’s check audits, vault and night drop dual control, and override audits

Support and participate in the launch of new initiatives and projects affecting Deposit Services

Monitor and respond to or escalate daily inquiries to Branch Operations email inbox

Manage Specialty Account product requests and complete client reach outs as needed

Review branch IRA transactions including year-end reporting

Draft and support the weekly Deposit Services Email communication needs

Maintain an understanding of security policies and procedures

Adhere to the bank’s policies, procedures, security requirements and government regulations including (but not limited to) BSA

Positively represent the bank in all interactions with clients, coworkers, and vendors

Qualification

Retail banking experienceMicrosoft Office proficiencyAnalytical skillsSharePoint experienceFiserv experienceClient service skillsOrganizational skillsTime management skillsCommunication skills