UNITE HERE HEALTH · 2 weeks ago
Director of Claims Cost Management
UNITE HERE HEALTH serves over 200,000 workers and their families in the hospitality and gaming industry nationwide. They are looking for a strategic leader to shape and drive their Claims Cost Management Program, focusing on payment integrity, reimbursement accuracy, and analytics-driven insights.
ConsultingHealth CareHospitalNon Profit
Responsibilities
Build and lead a comprehensive CCM strategy, leveraging internal tools and external vendors
Oversee programs for claim editing, coding validation, anomaly detection, and payment accuracy
Collaborate with network partners to ensure reimbursement integrity and address emerging billing trends
Integrate claims insights into prior authorization and early intervention strategies
Develop dashboards, cost-savings reports, predictive analyses, and financial impact assessments for leadership and Trustees
Identify inappropriate claim submissions and translate findings into actionable recommendations
Drive initiatives that improve billing accuracy, reduce rework, and promote high-value care
Lead cost-management pilots, system enhancements, and vendor-supported programs
Ensure compliance with national standards, audit expectations, and Fund policies
Manage CCM vendor relationships and performance in partnership with MCVA
Foster a culture of continuous improvement, accountability, and innovation
Qualification
Required
10+ years in claims operations, payment integrity, or cost management with measurable financial impact
5–7 years in leadership roles
Claims adjudication
Reimbursement methodologies
Payment accuracy programs
Establishing goals and achieving measurable results
Serve as operational lead for implementing cost-management pilots, system enhancements and vendor supported programs
Bachelor's degree or equivalent experience
Strategic and financial acumen
Data-driven decision-making
Program/project management
Advanced Excel and claims editing systems
Prepare and present reports, analytic dashboards and recommendations
Developing and coordinating policies and procedures
Regulatory, compliance, audit requirements
Vendor performance evaluation and outcome monitoring
Proven ability to influence senior stakeholders and lead cross-functional initiatives
15–25% travel
Preferred
Coding certification
Benefits
Medical
Dental
Vision
Paid Time-Off (PTO)
Paid Holidays
401(k)
Short- & Long-term Disability
Pension
Life
AD&D
Flexible Spending Accounts (healthcare & dependent care)
Commuter Transit
Tuition Assistance
Employee Assistance Program (EAP)