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Terranea Resort · 1 day ago

Host - Nelson's (Part Time)

Rancho Palos Verdes, CA

Part-time

Onsite

New Grad, Entry Level

$18.63/hr - $18.63/hr

Terranea Resort is dedicated to providing exceptional guest experiences, and they are seeking a Host to join their team. The role involves greeting guests, ensuring satisfaction, and maintaining service standards in a hospitality environment.

Hospitality

Responsibilities

Greet guests at the door and escort/direct them to a table

Set tables according to service standards

Introduce the guests server as they sit down

Communicate with the kitchen regarding guests counts and length of wait for tables

Always smile and greet guests with a warm welcome

Check in with guests to ensure satisfaction with each food course and/or beverages

Maintain cleanliness of work areas and hostess stand throughout the day

Make silver ware roll ups throughout the shift

Ensure uniform and personal appearance are clean and professional

Welcome and acknowledge all guests according to company standards

Run food and bus tables when you find extra time

Anticipate and address guests` service needs

Check the restroom and perimeter of the restaurant every 30 minutes to ensure cleanliness

Thank guests with genuine appreciation

Perform other reasonable job duties as requested by Supervisors

Adhere to departmental policies and procedures

Effectively communicate with peers, management, line and front of the house employees

Be responsible for the cleanliness of the immediate work area as well as the general property and perimeter

Subscribe to proper grooming, dress and uniform standards as set forth by Company policy

Be courteous to all guests and coworkers

Be familiar with all Hotel services/features and local attractions/activities to respond to guest inquiries accurately

Qualification

Service standards implementationCommunication skillsFood Handler’s CardHospitality experienceEnergeticEnthusiasticEnglish proficiencyWork under pressure