Avangrid · 1 day ago
SAP Manager
Binghamton, NY
Full-time
Onsite
Senior Level, Lead/Staff
$125K/yr - $157K/yr
8+ years expAvangrid is a company focused on providing energy solutions, and they are seeking an SAP Manager to lead SAP IS-U and CRM systems that support customer service meter-to-cash business processes. The role involves collaborating with business areas and IT leadership to manage projects, ensure quality assurance testing, and align IT strategies with business needs.
Charity
Hiring Manager
Jeff Oertel
Responsibilities
Directs projects and business initiatives requiring implementing SAP changes
Serves as SAP subject-matter expert for ISU modules & technologies
Manages implementation of medium/large scale SAP solutions/projects
Conducts governance meetings with business lead and review Roadmap/Portfolio, Maintenance Service Requests and SLAs adherence
Works collaboratively with the business areas and IT management team and staff in the development and maintenance of business applications/solutions to ensure IT standards adherence
Responsible for driving the annual demand process (PDS) with the business areas under their responsibility
Works collaboratively with the business to analyze, characterize and prioritize demand and align strategies
Responsible for managing all the applications maintenance and support requests for responsible applications
Works collaboratively with the business to analyze, characterize and prioritize the backlog, including regularly monitoring progress completion
Responsible for managing the Application Map under its responsibility and continuously seeking opportunities to improve efficiency, integration/consolidation and evolution/transformation
Ensures effective lines of communication between various areas, processes and members are established and maintained
Engages with IOC team member to ensure required resources are allocated to the applicable application project
Daily management of staff, including internal IT staff and external IT consultants
Responsible for their staff performance evaluation process. Proactively assesses IT resource requirements for business area initiatives which includes skill set requirements and training needs
Oversees external vendors/resources and engages in related contract negotiations
Qualification
Required
Bachelor's degree in Computer Science or other related field and a minimum of 8 years of relevant experience. An equivalent combination of education and experience may be considered
Experience working as an SAP IS-U CRM/Front office lead in supporting or managing customer care business demand
Experience supporting meter-to-cash processes
Experience working as a Functional Analyst, Business Relationship or in a IT consulting role
Experience managing IT projects and resolving day to day issues
Strong technical, analytical, interpersonal, collaboration, organizational skills and ability to perform efficiently and effectively in a dynamic environment
Excellent written and verbal communication skills
Proven ability to proactively identify innovative solutions to challenging problems
Experience synthesizing and communicating complex information simply and accurately to non-technical users
Preferred
Master's degree in a related field of study
Prior project management experience
Benefits
Up to 16% bonus
Company
Avangrid
Avangrid, Inc.
Founded in 1997Orange, Connecticut, USA
5001-10000 employees
H1B Sponsorship
Avangrid has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (5)
2023 (6)
2022 (5)
2021 (3)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Alfredo del Canto
SVP Chief of Staff to CEO
Bob Kump
Deputy CEO and President
Recent News
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