Western Connecticut State University · 3 weeks ago
Assistant Director Student Support Programs
Western Connecticut State University is committed to enhancing its diverse university community and is seeking an Assistant Director for the Student Support Services Program. The role involves assisting in the design and implementation of programs aimed at supporting first-generation, low-income, and disabled students in their academic journey, while also supervising staff and managing program activities.
Higher Education
Responsibilities
Develops and implements retention programs for the Student Support Services Program participants. Conducts ongoing evaluations of program activities, including retention, academic standing, and graduation of program participants
Oversees day-to-day supervision of all Student Support Services Program activities, including academic year and summer components
Assists in hiring, trains, and supervises Student Success Peer Coaches and other staff for the Student Support Services Program activities
Assists the Director of Pre-Collegiate & Access Services with planning, implementation, and supervision of Student Support Services Program summer bridge and academic year components
Communicates and interacts with Student Support Services Program staff in systematic planning and implementation of program components
Provides appropriate services to students, in conjunction with university departments, collaborative organizations, and external agencies
Completes annual state, federal, and institutional performance and funding continuation reports
Assists the Director of Pre-Collegiate & Access Services in the preparation and management of the Student Support Services Program annual budget
Develops and coordinates an alumni network for Student Support Services Program participants
Organizes and facilitates workshops on study skills, financial literacy, career exploration, and personal development
Performs other duties and responsibilities related to those enumerated above which do not alter the basic level and responsibilities of the position
Qualification
Required
Bachelor's degree required
Three (3) years working with similar populations (first-generation, low-income, students with disabilities)
Three (3) years of relevant experience in higher education, including advising, career counseling, teaching, or personal counseling
Proven ability to collaborate across university departments and external agencies
Experience with the Microsoft Office suite (Excel, Word, Outlook & Teams) and Google Chrome and/or Microsoft Edge
Preferred
Master's degree in Education, Counseling, Higher Education Administration, or related field is preferred
Experience with or participation in a Student Support Services Program or similar TRIO program preferred
Benefits
Comprehensive benefits package
Company
Western Connecticut State University
Western Connecticut State University, Midtown is a school in Danbury.
Funding
Current Stage
Late StageLeadership Team
Recent News
Business Insider
2025-09-28
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