Gerber Collision & Glass ยท 9 hours ago
Regional Vice President
North Carolina, United States
Full-time
Onsite
Director/Executive
$150K/yr - $230K/yr
15+ years expGerber Collision & Glass is one of the largest collision repair companies in North America, seeking a Regional Vice President (RVP) to oversee the operation and results of 40-130 stores with significant revenue. The RVP will lead the regional team to meet sales and profitability targets while ensuring exceptional service and operational consistency across locations.
AutomotiveCommercialConsumer GoodsHardwareMechanical DesignTransportation
Responsibilities
Develop Market Managers and other key employees to understand the company mission to WOW every customer and be the best and ensure staff is following standard operating procedures (SOPs)
Lead manpower planning and staffing initiatives in the region to ensure appropriate staffing levels
Develop an employee engagement strategy and build a culture of accountability through ongoing recognition and documentation of exceptional and substandard performance
Assess leadership talent, develop employees to take on greater responsibility and improve performance and actively manage leadership changes
Understand and ensure brand standards are met and maintained across markets and each location
Provide an equitable and inclusive work environment in which employees can perform at their best
Stay up to date on current industry information and new trends through completion of required continuous education
Reinforce all company safety programs and ensure safety of all employees through a clean and safe working environment by meeting company compliance standards for safety; including the use of personal protective equipment
Establish a service excellence culture and build plans to deliver consistent execution of the WOW (Wow Operating Way) in all locations. Regularly monitor the evaluation process for shop performance to ensure teams are following standard operating processes as part of a systematic onsite assessment
Set regional goals for meeting Client Performance Goals. Actively foster positive client relationships through responsive communication and performance reviews with location managers
Actively engage with the Continuous Improvement team to improve employee and business performance and to ensure operational consistency
Develop a process to understand shop level performance and monitor monthly operational reviews (WoW ready Assessments) and audits (in-person) led by Market Managers
Monitor customer service performance and ensure Market Managers are achieving service expectations through active involvement in the resolution of customer concerns
Establish systems to monitor and manage workload within a region by effectively metering the business across the designated markets
In alignment with Company direction, develop and implement clear strategy and plans to achieve financial targets and key performance metrics to align with company goals and objectives
Proactively communicate company directions and plans with team members with the express purpose of driving key initiatives and meeting performance expectations
Lead by example by personally participation in external marketing and team building activities and set the expectation of the direct report team to do the same as needed
Partner with the Business Development team and work to achieve the growth objectives of the assigned Region
Qualification
Required
15 Years in increasingly responsible roles in Business Operations in high volume, multi-site retail or service organization
7 Years Leadership experience required
Must have at least 3 years as a Market Manager or related multi-unit leadership
Ability to work in a fast-paced changing industry
Ability to use data to project trends and improve business operations and financial performance
Excellent written and oral skills, both in presentation and development of materials; ability to present and influence credibly at all levels in an organization
Preferred
Bachelor's degree in Business Administration, Logistics, Engineering, or other industry-related field preferred
Automotive industry or retail experience preferred
Benefits
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Company
Gerber Collision & Glass
Gerber Collision & Glass provides quality auto collision and glass repair services.
5001-10000 employees
H1B Sponsorship
Gerber Collision & Glass has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (7)
2022 (3)
2021 (3)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Eddie Moorer, MBA
Finance Business Partner: Southeast
Recent News
Business Insider
2025-10-25
Morningstar.com
2025-10-02
Company data provided by crunchbase