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On · 2 days ago

Senior Specialist - Retail Talent Business Partner, Americas West

Portland, OR

Full-time

Hybrid

Senior Level

5+ years exp

On is a rapidly expanding company seeking a Senior Specialist - Retail Talent Business Partner for the West Region. This role involves driving strategic HR topics and process optimization for retail store teams, providing guidance on complex people-related topics, and ensuring compliance while championing a high-performance culture.

Product DesignSporting GoodsSports

Responsibilities

Serve as the principal and autonomous HR partner to retail store leadership across assigned locations, providing expert advice and solutions for the full team member lifecycle

Drive efficient and premium execution of core Talent operational elements, including onboarding, off-boarding, payroll topics, and critical work compliance management

Proactively identify areas for process innovation and challenge existing practices, making recommendations to improve service delivery and efficiency for the retail organization

Take ownership of complex employee relations issues, including workplace investigations, accommodations, and conflict resolution, applying fair and consistent judgment to mitigate organizational risk

Collaborate with Talent Acquisition to define hiring strategies and support the selection of top retail talent, ensuring alignment with On's cultural values

Lead the deployment of functional Talent projects and training initiatives (e.g., performance management, compensation planning, culture embedment) tailored to the unique needs of the retail channel

Partner seamlessly across functions, especially with Talent Operations, to ensure compliance with local, state, and city-specific employment regulations

Shape how On's culture and ways of working are embedded in the retail space, requiring occasional travel to stores to engage with the team and business

Qualification

HR Business PartnerEmployee RelationsProcess InnovationTalent AcquisitionCompliance ManagementImpactful CommunicationProject ManagementContinuous Learning

Required

5+ years of experience in a HR Business Partner or similar role, preferably supporting a high-velocity, high-quality global brand operating across wholesale, DTC, and digital channels

Proven ability to work autonomously and manage end-to-end projects, making informed decisions and solving complex problems within the scope of work

Demonstrated skill in mastering complexity and effectively solving difficult problems, leveraging diverse input to create clarity in often contradictory information

Known for impactful communication, consistently adjusting your message based on the audience to concisely convey strategy, requirements, or complex HR counsel across the organization

Experience navigating high-volume employee relations and compliance in North America, particularly concerning hourly, non-exempt, or retail team members

A history of taking ownership of your growth journey, proactively choosing opportunities that stretch your capabilities and striving for continuous learning and improvement