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84 Lumber · 4 weeks ago

Sales Office Administrator - Grand Junction, CO

Grand Junction, CO

Full-time

Onsite

Senior Level

$18/hr - $18/hr

5+ years exp

84 Lumber is the nation’s largest privately held supplier of building materials, and they are seeking a Sales Office Administrator to assist salespeople in managing customer accounts and resolving customer inquiries. This role will also involve overseeing sales orders and ensuring timely processing of customer orders.

ManufacturingRetail

Responsibilities

Enforces organizational sales directives to the sales support staff

Works closely with the store manager and assign salesman/accounts to coordinators at store

Ensures adherence to customer order process policies

Reviews all sales orders for accuracy, appropriate documentation, and clearance

Oversees the preparation of sales quotes and processes customer orders

Responds to internal and external audit requests, subsequently preparing audit packages

Serves as a liaison between the sales and operations departments to ensure that customer orders are processed and fulfilled accurately and in a timely manner

Monitors and tracks the performance of order processing procedures, implementing improvements when necessary

Field phone call from salesmen and customers to schedule orders

Works as liaison between sales and customers, providing updates on delivery and schedules

Coordinate releasing the orders in the system to be delivered

Check and verify accuracy of billing and manage outstanding AR balance as needed

Manage filing and organization of all paperwork (special orders, stock receiving, AR billing etc.)

Facilitate the resolution of problems and issues whether with customers, vendors, etc

Provide detailed updates on shipments, tracking data, ship-to-date counts and remaining deliveries

Direct order entry/processing, ensuring orders get processed in a correct and efficient manner

Oversee the coordinators support sales and customers with pricing information and other inquiries

Qualification

Customer service experienceSales order processingInvoicingBillingAccounts receivableTeam leadershipDetail orientedOrganizational skillsVerbal communicationWritten communication