Empire MG Inc. ยท 1 month ago
Service Clerk/Writer
Ridge Spring, SC
Full-time
Onsite
New Grad, Entry LevelEmpire MG Inc. is a dealership seeking a Service Clerk/Writer to assist the service manager in maintaining accurate and timely reports for the service department. The role involves managing work orders, maintaining service records, and updating customer profiles.
Business DevelopmentConsultingMarketingTraining
Responsibilities
Fields internal and external customer inquiries to the Service Department
Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they a closed and invoiced
Maintains the service library with current information (for example, files, bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager
Maintains Service Department filing and records
Updates customer profiles using equipment, hours, or other information from the customer work orders
Maintains accessories and supplies and prepares replacement orders
May prepare Service Technician efficiency reports
May process warranty and/or product improvement claims including the computation of charges, submission, and follow up
Qualification
Required
Basic knowledge of accounting practices
Ability to use and understand desktop load applications such as Microsoft Office and internet functions
Knowledge of office procedures
High School Diploma or equivalent work experience
Preferred
General understanding of mechanical/technical terms
Company
Empire MG Inc.
Empire Management is one of the most formidable business consulting firms in the area.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Aaron Nimako
President
Company data provided by crunchbase