Livestock Nutrition Center LLC ยท 3 weeks ago
Technology Field Support Technician
Fort Worth, TX
Full-time
Onsite
Mid Level
3+ years expLivestock Nutrition Center LLC specializes in providing customized nutritional solutions for livestock producers. They are seeking a Technology Field Support Technician to deliver technical support both remotely and on-site, resolving issues related to computer systems and implementing new technology as needed.
AgricultureManufacturingTransportation
Responsibilities
Provide remote technical assistance and support for requests and issues related to computer systems, software, and hardware (including IoT and OT equipment)
Travel to locations to resolve complex issues or implement new technology as needed
Document, route, track, escalate and update staff, as well as management, on status of issues as required
Build rapport and research problem details from technical and non-technical staff
Analyze, document, and map business processes and data to identify areas of improvement
Contribute to the body of knowledge by creating and maintaining knowledge base articles and other technical documents
Research and stay abreast of new hardware or software that might be used in current or future locations
Perform other support and operational tasks as required
Qualification
Required
A degree in Computer Science, Information Technology, or relevant field
Priority consideration for experience in the agricultural or manufacturing industries or experience with Operational Technology implementation and/or installation
Relevant certifications (e.g., CompTIA A+, Network +) are an advantage
3+ years of experience working in IT operations/support/service or help desk areas
Excellent working knowledge of computer systems, security, network and systems administration, databases and data storage systems, and phone systems
Highly proficient in support ticketing and Reporting Services
An understanding of the role of Service Level Agreements (SLAs) within an IT environment
Strong debugging and troubleshooting skills
Outstanding communication skills, both verbal and written
Ability to work independently but with a team-focused approach within multi-disciplinary teams and quickly adapt to job requirements changing on an ad hoc basis
Enthusiasm for product knowledge acquisition
Benefits
All full-time employees are eligible for a comprehensive benefits package.
Company
Livestock Nutrition Center LLC
Livestock Nutrition Center is a transport company providing feed manufacturing and grain handling services.
201-500 employees
H1B Sponsorship
Livestock Nutrition Center LLC has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageLeadership Team
Aaron Wright
Chief Financial Officer
Company data provided by crunchbase