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ANZ · 1 week ago

Manager Asset Management Unit Solomon Islands

Pacific, MO

Full-time

Onsite

Mid Level

ANZ is shaping a world where people and communities thrive, and they are seeking a Manager for the Asset Management Unit. This role involves leading the recovery strategy for high-risk Retail and Commercial accounts, engaging with customers, and ensuring compliance with governance standards.

BankingFinanceFinancial ServicesFinTechInformation TechnologyWealth Management

Responsibilities

Deliver on agreed financial plan for AMU Solomon Island and Pacific. Overall responsibility of the high-risk Retail and Commercial accounts graded CCR 7+ to 10 and up to A$1.0m in lending exposure

Actively assess and manage customer’s portfolios to ensure customers financial positions are managed effectively through the AMU cycle

Exercise thorough credit worthiness assessment and sound decision-making utilizing CAD based on credit principles and policies

Drive engagement with stakeholders (Country CRO, Commercial Product to ensure effective and efficient Recovery operations

Ensure the customer management function continually provides specialist advise, support and outstanding service to the branch network

Work with stakeholders to ensure optimal E2E AMU operations and agreed standards are achieved by monitoring workflow activities and outcomes. Related operational efficiency initiatives are initiated, implemented, and managed

Ensure processes are executed to align with AMU Policies and Processes, Operating Risk policies and any appropriate country regulations

Maintain strong connectivity between E2E AMU teams across markets, credit risk and product teams

Ensure country officers are aware and adhere to Pacific "well managed" principles with respect to file strategies, CADs, timely returns, appropriate financial assessment

Work with the country AMU teams to ensure they adhere to global risk and compliance policies by the maintaining the team's adherence to confidentiality and privacy in handling customer's information, compliance with ANZ Group Policies and Code of Conduct, Debt Collections Guidelines, etc

Qualification

Credit assessmentFinancial analysisStakeholder engagementNegotiation skillsProblem-solving abilitiesEmpathyBusiness acumenTime managementSelf-motivated

Required

Proven experience in credit, collections, recoveries, or financial control within business operations

Ability to engage with customers in challenging financial situations, demonstrating empathy while setting clear expectations during difficult conversations

Strong business acumen with in-depth understanding of financials and core business fundamentals

Self-managed, highly motivated, with excellent time management skills

Skilled in negotiation and influencing outcomes

Sound decision-making and problem-solving abilities