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Frontline Education · 4 weeks ago

Sr. Director, Solutions Architecture

USA

Full-time

Hybrid

Director/Executive

$180K/yr - $200K/yr

10+ years exp

Frontline Education is reimagining possibilities by becoming an AI-first organization. The Senior Director of Solutions Architecture will lead the national pre-sales organization, defining and evolving the Solutions Architecture practice to ensure high-impact functions across the customer lifecycle.

EmploymentHuman ResourcesRecruitingSoftware

Work & Life Balance

H1B Sponsor Likely

Responsibilities

Lead the National Solutions Architecture Strategy

Define the long-term vision, charter, and operating principles for the SA organization

Build a scalable SA structure that aligns to Frontline’s solution portfolio and future growth plans

Establish the national SA methodology for discovery, solution mapping, technical evaluation, value articulation, and demonstration excellence

Partner with Revenue Operations to build SA capacity models, forecast SA coverage needs, and refine national engagement frameworks

Develop platform-level value narratives that unify Student, ERP, HCM, IHDM, and future solutions into a cohesive story

Serve as the organization’s clearest, most structured voice of customer across all solution lines

Identify product gaps, competitive risks, and high-value opportunities informed by SA field engagement

Collaborate with Product leadership on roadmap prioritization, feature validation, GTM rollout planning, and pre-launch field enablement

Evaluate new product releases to ensure SA teams are trained, certified, and able to articulate value and differentiation

Communicate meaningful product updates and competitive shifts back to Sales, CS, and PS

Act as a strategic advisor to Regional Sales Directors and National Sales Directors on territory and national GTM strategy

Ensure SA support is aligned to territory priority accounts, strategic pursuits, whitespace initiatives, and renewal/adoption risks

Oversee SA engagement in complex, high-value, politically sensitive, or competitive opportunities

Strengthen win rates by aligning presales strategy to deal risks, personas, discovery insights, and evaluation design

Drive SA involvement in account planning, pipeline reviews, and territory strategy sessions

Recruit, develop, and retain a diverse, highly skilled team of SA Managers, Strategists, SA II, and SA I professionals

Define competency models and career ladders (SA I SA II Strategist• Manager)

Lead performance management, including coaching, calibration, and professional development

Establish SA onboarding, certification, and continuous learning programs that align with product evolution and sales priorities

Foster a collaborative culture focused on technical excellence, curiosity, customer empathy, and continuous improvement

Establish presales KPIs such as demo quality, SA engagement impact, win rate lift, technical qualification accuracy, and cycle acceleration

Standardize discovery frameworks, demo templates, solution maps, RFP guidance, and value engineering artifacts

Partner with Sales Enablement to ensure all teams are trained on demo methodology, positioning, and technical fundamentals

Implement SA systems, workflows, and documentation standards to increase visibility and reduce operational burden

Analyze SA performance data to refine capacity planning, improve effectiveness, and support organizational decision-making

Represent Frontline’s solutions and strategy at large district events, conferences, advisory boards, user groups, and partner engagements

Provide technical leadership, architectural thinking, and executive-level storytelling for mission-critical opportunities

Build trusted relationships with district superintendents, CFOs, CHROs, CIOs, cabinet members, and state-level agency leaders

Elevate Frontline’s presence and thinking in the K–12 technology landscape through thought leadership, webinars, content, and field education

Qualification

Solutions ArchitectureTechnical Sales EngineeringK–12 Operational WorkflowsValue-Based StorytellingStrategic PlanningAI Best PracticesTeam LeadershipAnalytical SkillsCoaching SkillsCustomer EmpathyCommunication Skills

Required

Ten or more years of presales, solutions architecture, or technical sales engineering experience

Eight or more years leading presales or technical customer-facing teams at scale

Strong expertise across K–12 operational workflows, including Student Information, Special Programs, ERP/Finance, HR, and instructional systems

Mastery of value-based storytelling, advanced discovery techniques, and multi-solution demonstration strategy

Proven ability to influence product roadmap and collaborate deeply with Product, PS, CS, and Support

Experience leading complex technical evaluations, enterprise solution design, and multi-stakeholder decision cycles

Executive presence and the ability to communicate with district and state leadership with confidence and clarity

Commitment to developing talent and scaling a best-in-class SA organization

Strong analytical, strategic planning, and organizational skills

Ability to travel 10–20%

Comfort navigating ambiguity and evolving priorities while building clarity for others

A coaching-oriented leadership style that develops talent, encourages curiosity, and supports continuous growth

A thoughtful, ethical approach to using emerging technologies to improve quality, efficiency, and insight

Strong judgment, organizational awareness, and the ability to align people, process, and tools toward shared goals

Willingness to travel periodically to support teams, customers, and strategic engagements

Benefits

Personalized Time Off: Take time when it’s needed most — whether that’s a family vacation, a reset day, or simply time to rest and refocus.

Paid Sick Time: Separate, dedicated sick leave to care for yourself or loved ones.

Volunteer Time Off: Paid time to give back and support causes that matter to you.

Ten Paid Holidays: Enjoy meaningful moments and traditions throughout the year.

World-Class Learning Access: Explore thousands of on-demand courses through platforms like LinkedIn Learning.

Leadership & Technical Skill Building: Develop new capabilities and chart your own professional path.

AI Empowerment: Use OpenAI tools to build fluency with emerging technology and harness AI as a creative partner for innovation and problem-solving.

Tuition Reimbursement: Invest in formal education to advance your skills and career.

Ongoing Learning Culture: Participate in company-led webinars on AI, inclusion, and industry trends—designed to inspire curiosity and continuous improvement.

Wellness Initiatives: Company-sponsored programs that support physical, mental, and emotional well-being.

Employee Assistance Program (EAP): Confidential support for you and your family’s needs.

Comprehensive Benefits: Health and financial benefits that support your happiness and future.

A Culture That Cares: At Frontline Education, we want every team member to learn, grow, and thrive—personally, professionally, and purposefully.

401(k) match

ESPP

Comprehensive health benefits

Tuition reimbursement for eligible coursework

Company

Frontline Education

Glassdoor4.0

Frontline Education is an integrated insights software primarily focusing on human capital management.

Founded in 1998

Malvern, Pennsylvania, USA

501-1000 employees

http://www.frontlineeducation.com/

H1B Sponsorship

Frontline Education has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (3)

2021 (1)

2020 (1)