Apply on Employer Site

Serena & Lily · 1 month ago

Senior Warehouse Operations Manager

Rincon, GA, US

Full-time

Onsite

Senior Level

$100K/yr - $110K/yr

5+ years exp

Serena & Lily is seeking a Senior Warehouse Operations Manager for the 2nd Shift. This role is responsible for the day-to-day management of a multi-shift Distribution Center, focusing on optimizing warehouse operations and ensuring compliance with safety standards and procedures.

E-CommerceHealth CareHome DecorShopping

Responsibilities

Train new warehouse employees as they join your team and coach to performance, as well as support and ensure compliance for policies and procedures following the Distribution Handbook

Contributes to creating and recommending strategic plans to achieve operational objectives

Prepare daily production goals based around SLA standards. Resolves problems and identifies trends

Processing shipment documentation and inspecting completed orders

Acting as a liaison between 3rd party LTL vendors, Customer Service and shipping customers

Collaborating with cross functional partners to optimize the flow of orders from preparation to shipment

Forecasts requirements, prepares data for inclusion into annual budgets, schedules expenditures, analyzes variances and initiates corrective actions in order to meet financial objectives of the warehouse

Develops processes for receiving products, utilizing equipment, managing inventory and shipping products. Develops and implements effective warehouse layout that accounts for product flow, equipment, and product handling systems

Establishes, follows, and enforces safety standards and procedures in compliance with a healthy work environment and legal requirements

Participates in ongoing training to update job knowledge

Manage shipping activity to ensure on time dispatch/delivery, reduce out of stocks and warehouse damage

Manage order processing, to ensure product availability for timely customer shipments and ensure compliance with the organization’s lead time goals

Oversee the receiving put away process, ensuring all Serena & Lily products are checked in against purchase orders and inspected for missing or damaged items

Support and develop solutions for inventory capacity problems

Adhere to and ensure compliance with all company procedures/policies. This includes remaining in compliance with Federal and State regulations applicable to a warehouse environment

Develop daily labor and cross training to ensure teams are fully trained to cover volume peaks

Flexibility with changes in shift, workdays and duties. Cross trained to cover warehouse function in returns and inventory control

Adheres to all Safety work policies and ensures associates attend Safety Meetings

Qualification

Warehouse Management SystemSix Sigma certificationCross-dock operation managementManagement of 50+ employeesMS Office SuiteForklift experienceStandard Operating ProceduresEnglish communication

Required

Management of a shipping and receiving operation with greater than 50 employees

Bachelor's Degree or equivalent warehouse experience

Minimum of 5 years managing a cross-dock operation

Working knowledge and use of a Warehouse Management System

Ability to follow complex written and/or verbal instructions

Ability to effectively communicate simple written or verbal instructions to associates

Proficient in the MS Office Suite of business applications

Ability to lift to 50 lbs. and to make use of appropriate warehouse material handling equipment, as necessary

Excellent written and spoken English skills

Ability to document Standard Operating Procedures for areas under your leadership team

Ability to work in a non-climate-controlled warehouse environment

Preferred

Certification in Six Sigma or other continuous improvement certification program is preferred

Forklift experience desired, ability to become certified on material handling equipment a must

Benefits

Employees (and their families) are covered by medical, dental, vision, and basic life insurance should they choose to participate in Serena & Lily’s benefits.

Employees can enroll in our company’s 401k plan.

During the first year of employment, full-time employees accrue twenty-one days of PTO and seven paid holidays throughout the year.