First American · 18 hours ago
Trades Contractor Recruiter
First American is a company that prioritizes its people and has been recognized as one of the Fortune 100 Best Companies to Work For. The Trades Contractor Recruiter role involves managing the contractor hiring cycle, assisting contractors with inquiries, and ensuring compliance with documentation and training processes.
Financial ServicesInsuranceProperty InsuranceReal EstateReal Estate Investment
Responsibilities
Effectively manage and fill/close acquisition request from area managers
Assist contractors with basic questions regarding home warranty procedures and policies
Consistently overcome contractor objections and take every opportunity to partner with perspective contractors
Make outbound calls to contractors across the U.S. to market and sell the benefits of joining our contractor network
Setup both physical and digital contractor profiles
Follow up with all parties necessary to obtain required paperwork including contractors, license boards, and insurance companies
Assist contractors with first time billing through First American’s online contractor portal
Negotiate pricing with contractors within First American guidelines
Ensure contractor coverage for territories by continually monitoring reports to identify volume and potential contractor hiring needs
Train all new employees in First American’s procurement processes and procedures
Track and keep current all state license requirements
Assist existing contractors with processing company name changes including both physical and digital profiles
Assist team with verifying all documentation of contractor hiring package is completed prior to going to the CRM’s for approval
Research and distribute leads to the team regarding hard to hire areas
Assist the Manager in streamlining the process flows as well as documentation of Falcon changes and reporting tools
Work with Marketing Department on creating new ways to market First American to contractors
Assist the Manager in daily and monthly reporting on production
Qualification
Required
High School Diploma or equivalent; some college preferred
2+ years vendor management, Customer Service, Sales, or outbound telesales experience
Basic Commercial Insurance knowledge
Good organizational skills with the ability to prioritize and follow up
Good listening, verbal and written communication skills
Proven customer service skills
Detail oriented
Working knowledge of Microsoft Office
Ability to work under pressure and remain flexible to changing schedules and demands
Strong decision making, problem solving and conflict resolution skills
Preferred
Home Warranty or real estate experience desirable
Benefits
Medical
Dental
Vision
401k
PTO/paid sick leave
Employee stock purchase plan
Company
First American
First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment.
Funding
Current Stage
Public CompanyTotal Funding
$450M2024-09-23Post Ipo Debt· $450M
2010-06-01IPO
Recent News
2025-11-18
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