Security Service Federal Credit Union · 20 hours ago
Sr Business Analyst
San Antonio, TX
Full-time
Onsite
Senior Level, Lead/Staff
10+ years expSecurity Service Federal Credit Union is seeking a Senior Business Analyst to act as a liaison among stakeholders and perform analyses to understand business needs and recommend solutions. The role involves managing projects, providing application support, and preparing documentation to ensure successful implementation and operation of solutions.
Financial Services
Responsibilities
Acts as a liaison among stakeholders, performs analysis in order to understand the business needs, policies, and operations of the credit union, and recommends solutions that support and enable the credit union to achieve its goals
Works on projects of varying magnitude and helps to ensure the implementation from beginning to end is timely and satisfactory to stakeholders
Works under minimal supervision, with wide latitude for independent judgment
Provides application(s) support including: responding quickly to user questions and/or issues, documenting issues requiring programmer resolution, testing of solutions and coordination of implementations, and following up with users to ensure application(s) continue to operate as designed
Performs complex analysis of business and technical information, gathered through collaboration with various stakeholders, along with application(s) capabilities, to support decision making of proposed solutions / requirements
Prepares required documentation, including but not limited to High-Level Requirements, Process Flow documents, Detailed Functional Requirements, Scope documents, Production Problem Recaps and Testing Scenarios, for all service requests and projects as deemed necessary by current methodologies
Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization’s Values
Qualification
Required
Bachelor's degree in Management Information Systems (MIS), Computer Science, or Business-related field or comparable education and/or experience
Minimum of 10 years' experience in a large financial institution environment or comparable experience
Minimum of 5 years of related experience and/or training as a Business Analyst performing the following activities: (a) Requirements gathering, (b) Use Case generation and documentation, (c) Design of complex solutions using multiple architectures, (d) Generation and documentation of both Functional and Technical Design Documents for use by self and other programming staff
Minimum of 5 years hands-on experience designing and implementing technical solutions
Use of structured application development methodology and principals, understanding of structured environments using distinct development, test, and production environments
Proven experience in participating/coordinating multiple simultaneous projects and ability to work with minimal supervision
Preferred
Experience with Fidelity Information Systems' 'Systematics' banking software product suite
Proficient knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, and Visio)
Ability to work in a team environment, meet deadlines and take on a high level of responsibility and accountability
Superb critical thinking, analytical, interpersonal, written and verbal communication skills
Excellent organizational skills with the ability to pay close attention to details
Company
Security Service Federal Credit Union
Security Service Federal Credit Union gives financial products and services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Leek
Executive Vice President / Chief Operating Officer
Recent News
Seattle TechFlash
2025-06-10
Business Insider
2024-04-08
Company data provided by crunchbase