Aquinas College - Grand Rapids · 1 month ago
Enrollment CRM and Systems Coordinator
Grand Rapids, MI, US
Full-time
Onsite
Entry Level
1+ years expAquinas College is seeking an Enrollment CRM and Systems Coordinator to support recruitment efforts by managing the College’s CRM platform, Technolutions Slate, and ensuring accurate data reporting for the Enrollment leadership team. The role involves collaborating with stakeholders to optimize system functionality, maintaining data integrity, and providing technical support and training.
Higher Education
Responsibilities
Maintain and configure the Slate CRM system and other related systems, ensuring optimal performance and user experience
Evaluate and implement new features and enhancements
Maintain accuracy of enrollment data in the College's SIS (Ellucian Colleague) through daily data exchange between CRM and SIS systems
Work closely with external partners to integrate systems and ensure data accuracy and security between those systems
Develop and maintain reports, dashboards, and queries to support all stages of the admissions/enrollment cycle
Act as a point of contact for technical issues related to Slate and other related systems
Create and maintain technical documentation for users
Run regular audits to maintain data integrity and ensure best practices in system maintenance
Participate in training, user groups, and industry conferences, continuously bringing back new strategies to enhance college-wide enrollment practices
Participate in and support prospective student visit programs and admissions events which may be held outside of typical working hours
Qualification
Required
Bachelor's degree required, with degree and/or coursework in computer science, mathematics, statistics, or related disciplines preferred
1-3 years of experience working with CRM systems and/or database management, with preference given to Technolutions Slate and Ellucian Colleague
Must be highly analytical with the ability to interpret data
Must be able to think creatively to design processes and reports that meet business needs
Must be able to effectively manage multiple tasks and projects in a fast-paced and high-pressure, high stakes environment
Must demonstrate a strong commitment to collaboration and proven ability to effectively communicate in both written and verbal form
Must be able to work nights and weekends as needed
Must be able to perform the essential functions of the job with or without reasonable accommodation
Preferred
Knowledge of systems integration preferred
Company
Aquinas College - Grand Rapids
Aquinas College, an inclusive educational community rooted in the Catholic Dominican tradition, provides a liberal arts education with a global perspective, emphasizes career preparation focused on leadership and service to others, and fosters a commitment to lifelong learning dedicated to the pursuit of truth and the common good.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Babin
Retired Professor and CFO
Scott Hopkins
Founder and Leader of Aquinas College K-Pop Dance Club
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